Student Services Specialist

This position reports to the Enrollment Services Manager and interacts with students as they matriculate by providing a variety of administrative support and coordination for student process including admissions, registration, financial aid, academic progress, graduation, international education, and course scheduling. Provides information to students, faculty, and staff regarding related processes and maintains and updates student records. Strives to create a welcoming, equitable, and inclusive work environment.

Assist clients (i.e., enrolled and prospective students, parents, faculty, staff and the general public) with routine transactions and inquiries, educate clients about university policies, procedures and resources, advise clients about alternative courses of action, and work collaboratively with other university offices and external agencies on behalf of clients to expedite problem resolution.  Specialists respond proactively to phone, e-mail and in-person inquiries and transactional requests by clarifying the request, diagnosing the problem, researching the resolution, acting on the request, and following up as appropriate. Specialists make recommendations to the Enrollment Services Manager, the Enrollment Services Directors and Dean on procedural and/or business practice improvements and help track customer service metrics to continuously improve student services and satisfaction.

For more information and full position responsibilities, please see the full position announcement.

To ensure consideration, please submit application materials by Sunday, February 25, 2024.

The Academic Staff Professional Development Programming Committee Upcoming Training Opportunities

The Academic Staff Professional Development Programming Committee (ASPDPC) invites all staff and faculty to 2 training opportunities this semester, though priority will go toward academic staff. Registration is required and details are as follows:

 

“Autism Thinking”

DATE CHANGE: February 20, 2pm-4pm, online

“Autism Thinking” is designed to inform participants of the neurodevelopmental characteristics of Autism Spectrum Disorder (ASD). Topics include, but are not limited to: Executive Functioning, Context Blindness, Theory of Mind, Central Coherence, Joint Attention, and One-Channel Processing. An understanding of these characteristics and challenges arms participants with the knowledge required to support individuals with ASD in their daily lives (in the classroom, in the home, or in the community). This presentation ends with a discussion of the methods used to support individuals with ASD. These practical tools and strategies will help participants be proactive and confident in their efforts to support individuals with autism in a variety of settings.

Register for Autism Thinking, attendance is limited to 60 participants.

 

“Mental Health First Aid”

March 21, 8am-3pm, lunch included, in-person, location TBA

Mental Health First Aid (MHFA) for Higher Education teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training — which focuses on the unique experiences and needs of college students — gives you the skills you need to reach out and provide initial support to someone who may be developing a mental health or substance use problem and help connect them to the appropriate care.

Register for MHFA, attendance is limited to 30 participants.

 

Sent on behalf of the Academic Staff Professional Development Programming Committee (Christopher Ledvina, Daniela Beall, Katie Morois, Lynn Rotter, Pooja Agarwal).

Statement of Benefits (WRS Account)

The Statement of Benefits is a summary of your WRS retirement account available each year in mid-April. It helps you keep information up to date and track the growth of your retirement account. We recommend filing your statement for future reference.

Members who have a WRS account will receive their annual statement in the mail:
  • Current employees working for a WRS employer.
  • Former employees who no longer work for a WRS employer.
  • Alternate payees (members who received an account from a divorce).
  • Retirees who have not taken a benefit from their additional contributions.

Note: UW employees will receive their statements electronically through the UW System.

Look over the statement and make sure that your information is correct:  contact information, earnings, years of creditable service, employee contributions and beneficiary designations.

If you find incorrect information on your statement, contact your employer or ETF right away. There is a limited time to make corrections.

See our How to Read Your Statement of Benefits – Active Employee page or How to Read Your Statement of Benefits – Alternate Payee page for more information.

If you did not receive a Statement of Benefits, the following may apply:
  • If you took a benefit in the last year, you will not receive a Statement of Benefits for the partial year of earnings and service.
  • You must update your address with ETF before mid-March.
Request a copy of Your Statement of Benefits:

Wisconsin Retirement System Investment Performance

Core Trust Fund and Variable Trust Fund calendar final year-to-date investment returns as of December 31, 2023 are now available. These returns are provided in order to assist members with any decisions regarding their Wisconsin Retirement System benefit.

ETF is responsible for administering retirement and other benefit programs. SWIB is the state agency responsible for investing the assets the WRS.

2023 Pre-Tax Savings Claims Due March 31, 2024

All 2023 Health Care Flexible Spending Account (FSA), Limited Purpose FSA, Dependent Day Care Account, Parking Account, and Transit Account claims are due by March 31, 2024.

After the March 31 deadline, you can no longer submit 2023 claims for reimbursement. Any 2023 pending claims filed with Optum Financial that require documentation or receipts must also be resolved by March 31, 2024.

You can submit your 2023 claim reimbursement requests through the Optum Financial mobile app or online account here.

2023 FSA Unsubstantiated Claims

Health Care FSA and Limited Purpose FSA claims that remain unsubstantiated or unresolved from the 2023 plan year will be subject to a plan correction process with your employer for payroll withholding.

Your employer may withhold the amount due from your payroll as a correction measure during the 2023 runout period, between February 2024 and March 2024.

Payment Card Usage

The payment card should only be used in the current plan year to pay for current year eligible expenses.

If you use your payment card in 2024 to pay for a 2023 expense, please call Optum Financial to request the claim be transferred to 2023 before the deadline, March 31, 2024.

For questions related to your claims or account, you can call Optum Financial customer service at 833-881-8158.

Farewell to Megan Noltner

The Office of Human Resources wishes the very best to Megan Noltner, who will be leaving UW-Green Bay on February 21st. Megan initially joined the HR Office at UW-Green Bay in August of 2017 in a temporary role as Payroll and Benefits Specialist, and then was hired into an ongoing role in June of 2018 as a Human Resources Specialist. Since that time, Megan has been a key leader within the HR Office in the areas of employee relations, policy, compliance, performance management, and Title IX. We will greatly miss her deep expertise, strong communication skills, and ability to build bridges across the campus community. Megan will be transitioning to an HR Generalist position with the Village of Ashwaubenon. We wish Megan the best in her new position and hope she will keep in touch with her many colleagues and friends across the campus community!

Megan’s last day at UW-Green Bay will be Wednesday, February 21st and will be in the office that day if you would like to stop by to say farewell. We extend our sincere thanks to Megan for her dedicated years of service to UW-Green Bay. She will be missed!

After February 21st, if there are questions related to employee relations or performance management, please contact Melissa Nash (nashm@uwgb.edu) or Beverly Majewski (majewskb@uwgb.edu). For other topics which you previously would have emailed Megan, please contact hr@uwgb.edu and your query will be routed to the appropriate team member for response.

Welcome Henziel Jusino!

On Monday, February 5th 2024, Henziel Jusino started as a Multicultural Advisor!

Henziel (pronounced Hen-z) is originally from Chicago, Illinois. He has his Bachelors in Psychology and Masters in Counseling! Henziel previously worked at DePaul University as a STARS & Men of Color Peer Mentor for their Office of Multicultural Student Success. He also worked at Pearson as an Enrollment and Student Support Specialist for their Online Learning Services.

Welcome Henziel!

Groundskeeper

This position reports to the Building & Grounds Supervisor and maintains and landscapes lawns, planting beds, athletic fields, trees and shrubs. Inspects grounds to ensure conditions meet institutional grounds keeping standards.

For more information and full position responsibilities, please see the full position announcement.

To ensure consideration, please submit application materials by Sunday, February 18, 2024.

University Union Facilities Technician

This position reports to Associate Director of Union Operations and inspects, maintains, and repairs basic equipment and facilities to ensure property meets established standards and to prevent further damage. Assists with construction, and operational maintenance as needed.

The University Union Facilities Technician is a member of the University Union operations staff with the primary responsibility of maintaining the University Union & Dining equipment, furniture, and building facilities. This position will perform proper preventative maintenance, building & equipment repairs and assist in the replacement of items as needed. This position will work to create a safe and inclusive environment for all UW Green Bay students where all feel a sense of place and pride.

For more information and full position responsibilities, please see the full position announcement.

To ensure consideration, please submit application materials by Sunday, February 11, 2024.