Payroll & Benefits

Employee Assistance Program Transitions to FEI

Effective July 1, 2019, the Employee Assistance Program (EAP) vendor will be changing to FEI. The EAP program is a free, confidential service to you, your dependents, and anyone living in your household. Most of the features of the program will remain the same as they are today with some additional features and benefits.

Beginning July 1, 2019, you, or a member of your household, may contact FEI for services by calling (866) 274-4723 (24 hours a day, 7 days a week).

Some of the EAP services FEI provides are regarding:

  • Emotional Situations: relationships, parenting, grieving
  • Work/Life Challenges: child care, elder care, adoption
  • Legal and Financial Circumstances: managing expenses or debt, preparation of simple wills, child custody or child support

Additional access to FEI is available through their website. Visit (Username: SOWI) to obtain educational information, useful links, help locating child and elder care providers, and self-assessments.

The program’s counseling services are available at no cost to you and/or your household members. Professional counselors are available both via phone and in-person in our local area. You can receive up to 6 sessions, per issue, per year. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your health insurance plan.

Those currently receiving counseling sessions: Since the EAP is a confidential program, your employer does not know what services, if any, are being used by an employee. If you are one of the employees currently receiving counseling sessions, your sessions will end on June 30, 2019. Our current EAP administrator will send each of the counselors currently working with employees a letter regarding the transition to FEI to help communicate the change; however, you may also want to talk to your current counselor to find out if they are an affiliate of FEI.

  • If the counselor is already a FEI affiliate you may begin scheduling your sessions to occur on/after July 1st with the same counselor.
  • If the counselor is not yet part of FEI’s network, the counselor may work with FEI to become an affiliate so you may continue your sessions with the same counselor on/after July 1st. If your counselor does not become an affiliate of FEI or you wish to see a different counselor, you should call the FEI phone number above for additional assistance.

Privacy is strictly protected within legal limits. Information about your contact with FEI will not be released without your prior consent except in cases of imminent threat of harm or when abuse of a child or vulnerable adult may be occurring.

You may not need assistance now, but if you or a household member needs help in the future, FEI is available. While we expect the transition to FEI to go smoothly, employees will continue to see improvements in processes or resources for the next few months as FEI begins to serve our employees.

Please contact Human Resources at (920) 465-2390 or with any questions.

Office Hours & Institutional Closure – July 5, 2019

Due to the 4th of July legal holiday falling on Thursday, July 4, 2019 and consistent with HR 14-17-3 “Office Hours and Institutional Closure Policy”, the Chancellor has authorized the closure of applicable offices on Friday, July 5, 2019 for all UW-Green Bay Campuses.  Area leaders will have the discretion to determine essential and non-essential functions and subsequent individual office closures for the day.  Areas which are identified as essential functions under the policy will be required to be staffed on July 5.  The provision of essential services on the Branch Campuses will be covered by the Green Bay Campus Offices (e.g. GBOSS will function as the office for all Branch Campuses).

Offices that close are asked to post notice on the departmental website and display a notice of office closure a week in advance, including notice of when normal business hours will resume.

Employees may choose to work on July 5.  Any employee who elects to not work on Friday, July 5 must take applicable paid leave for this date, as this institutional closure does not represent an additional holiday.


Student employee hours limit increases to 40 hours on May 19th

The student employee hours limit will increase to 40 hours per week on May 19, 2019.  The hours limit is in place to make sure we are in compliance with the Patient Protection and Affordable Care Act (ACA).

  • May 19th to June 22nd: 40 hours per week
  • June 23rd to July 6th: 20 hours per week
  • July 7th to August 17th: 40 hours per week
  • August 18th to December 14th: 25 hours per week

Please review the 2019 Student Bi-Weekly Payroll Schedule.

If you have any questions, please contact us at or (920) 465-2390.

Review Your Beneficiary Designations

When was the last time you reviewed your beneficiary designations? Naming someone as beneficiary is an opportunity to pass a financial interest to your loved ones after you’re gone. If it’s been a while since you’ve reviewed your beneficiary designations, or if you have experienced a major life event such as a marriage, divorce or birth of a child, now may be a good time to review your designations.

To see which benefit plans you are enrolled in, log into the MyUW Portal. Go to the Benefit Information app and click “Launch full app.” Review the “Coverage” column on the “Summary” page to determine the plans you are enrolled in (“waive” indicates you are not enrolled). To see additional plans, click “Next” at the bottom of the screen. Then compare the plans you are enrolled in to the list below. These are the benefit plans that have benefits payable to beneficiaries:

  • State Group Life Insurance
  • Individual & Family Life Insurance
  • UW Employees, Inc. Life Insurance
  • University Insurance Association Life Insurance
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Health Savings Account (HSA)
  • Wisconsin Retirement System (WRS)
  • UW Tax-Sheltered (TSA) Annuity 403(b)
  • Wisconsin Deferred Compensation (WDC) 457

Next, go to the UW System Beneficiary Information page to print the applicable beneficiary form(s). Note: Some of the plans may allow you to update your beneficiary designations online.
Once you have completed the appropriate forms, send them directly to the benefit plan listed on the form (not to your human resources office).

If you do not remember who you have listed as a beneficiary for your benefit plans, you can simply submit a new beneficiary designation. The beneficiary designation on file at the time of your death is binding in the payment of your benefits. If you do not have a beneficiary designation on file when you pass away, your benefits will be paid out according to standard sequence. Go to the UW System Beneficiary Information page to learn more about standard sequence.

Source: UW System Human Resources

WRS Webinars Offered in May

ETF is offering a series of 30-minute, live, interactive webinars designed to increase your understanding of Wisconsin Retirement System benefits. Individuals can also ask questions at the end of these sessions. Visit ETF’s webinar page to learn more about any of the following sessions.

5 Basic Steps to Your Retirement

Consider this webinar your quick reference guide to starting the retirement process within the next 12 months. ETF will review: choosing a termination date, how to request a retirement estimate – and how to read and understand it. ETF will also cover how to schedule a retirement appointment and – drum roll here — how to submit the retirement application.

  • Thu, May 2, 2019 11:00 a.m. – 11:30 a.m.
  • Tue, May 7, 2019 6:00 p.m. – 6:30 p.m.
  • Wed, May 15, 2019 11:30 a.m. – 12:00 p.m.
  • Fri, May 24, 2019 12:00 p.m. – 12:30 p.m.

Additional Contributions

Find out how making additional contributions to your WRS account can potentially increase your retirement. This webinar also provides examples of how contributions grow over time with interest, how to pay additional contributions (payroll deduction or direct pay), etc.

  • Fri, May 3, 2019 11:30 a.m. – 12:00 p.m.
  • Mon, May 6, 2019 12:00 p.m. – 12:30 p.m.
  • Mon, May 13, 2019 6:00 p.m. – 6:30 p.m.
  • Thu, May 23, 2019 12:30 p.m. – 1:00 p.m.

Understanding Your Annual WRS Statement of Benefits

Join ETF as they review key things you can find out about your WRS benefits, simply just by reading and understanding your WRS annual Statement of Benefits. Some topics ETF will review include:

  • How much you and your employer have contributed to your WRS pension
  • Your vesting status and years of service
  • Your beneficiary designation – what happens to your account if you die before taking a benefit

Tip: Have your statement in hand while attending this webinar.

  • Wed, May 1, 2019 6:00 p.m. – 6:30 p.m.
  • Wed, May 8, 2019 10:30 a.m. – 11:00 a.m.
  • Tue, May 14, 2019 12:00 p.m. – 12:30 p.m.

WRS Annuity Adjustments and Effective Rates

Do WRS accounts receive an investment return? Do investment returns affect how much a retiree will initially receive when they begin their pension? Do those retired in the WRS receive adjustments to their monthly pension amount over the years? This webinar will cover the process of how account effective rates and annuity adjustments are calculated, starting with the investment return reported by the State of Wisconsin Investment Board. Also covered during the webinar will be explanations of both the Core and Variable Trust Funds and the calculations specific to each fund for effective rates and annual adjustments. At the end of this webinar, it is hoped that you will have a better grasp on how State of Wisconsin Investment Board investment returns affect your WRS pension.

  • Wed, May 1, 2019 12:00 p.m. – 12:30 p.m.
  • Thu, May 9, 2019 12:30 p.m. – 1:00 p.m.
  • Fri, May 17, 2019 11:00 a.m. – 11:30 a.m.
  • Wed, May 29, 2019 6:00 p.m. – 6:30 p.m.

Register for a webinar

Please contact Human Resources at (920) 465-2390 or with any questions.


2019 Benefits ID Cards

Are you using the appropriate benefit ID cards at your office visits or dental appointments? The appropriate benefit plan ID cards should be presented at office visits, urgent care visits, emergency room visits, the pharmacy as well as dental and vision appointments. This article will explain which ID card to present for which types of services.

State Group Health Insurance
Your health insurance plan ID card should be presented at office visits, urgent care visits, emergency room visits, routine eye exam services and during any other appointments that involve healthcare services.

Pharmacy Benefits
If you are enrolled in the State Group Health Insurance Program, you will have a separate ID card to use for pharmacy benefits. The pharmacy benefits are administered by Navitus; therefore, you should present your Navitus ID card when you visit a pharmacy to pick-up prescriptions. Contact Navitus at 1-866-333-2757 to request a new ID card or go to for a temporary ID card.

Uniform and Supplemental Dental Insurance
Effective January 1, 2019, the Uniform Dental and Supplemental Dental Insurance plans are all administered by Delta Dental. There are separate ID cards for the Uniform Dental and Supplemental Dental Insurance plans. Present both Delta Dental ID cards at your dental appointment(s) if you are enrolled in the Uniform Dental Insurance plan as well as one of the Supplemental plans.

Go to to print a dental insurance plan ID card. If you have created an account with Delta Dental, click the Sign In link in the upper right hand corner, or if you have not set up an account with Delta Dental, click the Register link. Once you are logged into your account, in the right hand navigation click ID Card. A screen will show your Information Card that can be printed. You may also contact Delta Dental at 800-236-3712 to request your plan ID cards.

Vision Insurance
VSP, the vision insurance plan administrator, does not issue ID cards. Employees enrolled in vision insurance should notify their vision provider that they have VSP vision insurance when they schedule their vision appointment. The provider will then contact VSP to verify coverage. Employees should also bring their Employee ID with them to their appointment. This will help their vision provider verify coverage with VSP.

Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
The Health Care Flexible Spending Account (FSA), Limited Purpose Flexible Spending Account (LPFSA) and Health Savings Account (HSA) are all administered by TASC. Use your debit cards for these accounts as follows:

Contact TASC at or 844-786-3947 to request a new debit card.

Review Your Cards for Accuracy
Review the ID cards for accuracy. If there are errors or if you have not received your 2019 benefit plan ID cards, contact the benefit plan directly to request them.

Source: UW System Human Resources

WRS Annual Statement of Benefits Available in the My UW Portal

UW employees covered by the Wisconsin Retirement System (WRS) in 2018 can now view their annual WRS Annual Statement of Benefits in the My UW portal.

Click “Launch full app” in the Benefit Information module and click on the Statements tab. Choose “2018 ETF Annual Statement of Benefits (WRS) Issued 2019” to view or print your statement.

Understanding Your Statement

The WRS Annual Statement of Benefits includes 2018 earnings and service, years of creditable service as of January 1, 2019, retirement benefit projections, separation benefit, death benefit, and primary beneficiary designation(s) for your WRS account.

The Department of Employee Trust Funds (ETF) has resources available to assist you in understanding your Statement of Benefits. Review and verify each section of your statement using these resources as a guide.

  • An introductory letter and explanation which highlights important information on the statement.
  • The ETF Statement of Benefits web page providing resources including a sample statement, statement FAQ, and an explanation of the statement.
  • Live Webinar: Topics include WRS contributions, vesting status, years of service, and what happens to your account if you die before taking a benefit. Registration is required for the webinar dates below:
    • April 25, 2019, 11:00 a.m. – 11:30 a.m.
    • May 1, 2019, 6:00 p.m. – 6:30 p.m.
    • May 8, 2019, 10:30 a.m. – 11:00 a.m.
    • May 14, 2019, 12:00 p.m. – 12:30 p.m.

Reviewing Your Beneficiaries

It is important to review your WRS account primary beneficiary (ies) on your statement. If there are no beneficiaries listed on your statement, it may be that you do not have a beneficiary designation on file, or your designation was made before 1998 (beneficiaries added before 1998 are not listed on your statement). It is recommended that if you do not have a beneficiary designation listed on your statement that you complete a Beneficiary Designation Form.

Death benefits are paid according to the most recent valid beneficiary designation form on file with ETF prior to an individual’s death. Your beneficiary information does not automatically change when a significant life event occurs, such as a divorce or a marriage. You may add, change or remove beneficiaries by completing a Beneficiary Designation form (ET-2320) or Beneficiary Designation-Alternate form (ET-2321). Mail your completed beneficiary designation directly to ETF at the address listed at the top of the form.

If you have questions about your statement, please email or call ext. 2390.

Source: UW Service Center

TIAA Individual Counseling Sessions

TIAA is offering individual and confidential counseling sessions where you can discuss your financial situation, investments and retirement with a TIAA consultant.  Chad Stein will be available to help you achieve your financial goals by investing in financial solutions.

Date: Wednesday, April 17, 2019

Time: 10:30 am to 5:00 pm

Location: Heritage Room in University Union

To schedule a consultation with representative Chad Stein, call 1-800-732-8353 Monday through Friday, 7:00am to 7:00pm (central time), or register at the link below:

Click here to register for a consultation with TIAA



Employees & Approvers to Receive Missing Leave Report Reminders

Starting in April, and monthly thereafter, employees with missing leave reports and approvers who have leave requests pending approval will receive an email reminding them to take action. The email will be sent from the address.

The missing leave report email reminders have been developed in an effort to reduce employee sick leave reductions.

All Faculty, Academic Staff and Limited appointees who have an active leave-eligible appointment are required to submit a leave report each month, whether or not leave is used.  This report should be submitted electronically through the My UW Portal.

Failure to submit timely leave reports will result in a reduction of employee sick leave hours. Even one unsubmitted leave report may reduce an employee’s sick leave balance. To review this policy:

Questions should be directed to HR at or (920) 465-2390.

Long-Term Care Insurance Available to UW Employees

Long-Term Care Insurance covers services that are typically not covered by health insurance, but are vital for a patient, such as assistance with activities of daily living (walking, eating, bathing, etc.). This type of insurance provides financial protection from the rising costs of long-term care. Coverage for care in non-institutional settings such as assisted living, adult day care, and in-home care is also available.

Review Long-Term Care Insurance for plan eligibility and enrollment information.

Each year, the Long-Term Care Insurance plan, authorized by the Department of Employee Trust Funds (ETF), may distribute one advertisement piece to employees. This year, ETF is distributing a Long-Term Care Insurance Update prepared by HealthChoice, the plan vendor.

For questions contact HealthChoice at 1-800-833-5823 or Visit to request an information packet.

Source: UW System Human Resources