CRM Administrator

This position reports to Admissions Operations Assistant Director and provides functional support for the Office of Admissions customer relationship management system and the integrations from various systems that supply data for use recruitment, communication, and analysis.  The position also maintains the CRM’s (Customer Relationship Manager) day-to-day business processes and is responsible for data integrity and security including, but not limited to: record consolation, import of various datasets, mapping, email and text message deployment, development and maintenance of queries, reports, fields, prompts, forms, rules, etc.

Configures, integrates, administers, and provides advanced and varied consultation, project management, and operational support of highly complex applications or services with a large number of users. Anticipates issues and devises resolution methodology to support the business operations of the institution.

This position is responsible for maximizing the available technology for the purpose of recruiting students to UW-Green Bay.  A special emphasis is placed on developing and implementing robust applications for the Customer Relationship Manager (CRM) software, along with developing reports to support analysis of KPI and ROI.

For further information and position responsibilities, please see the full position announcement.

To ensure consideration, please apply by Sunday, October 9, 2022.