IT Business Analyst II

This position reports to the IT Business Analyst III and conducts business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology (IT) solutions with business initiatives. Prepares functional, system, and program specifications. Holds a higher level of technical skills and application in their work, variation in activities, longer-term work, latitude to apply skills to solve routine problems without review, and some latitude to devise the approach and method to performing assignments. Performs routine work without supervision, seeking assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.

Supports the design & development, enhancement, implementation, maintenance, and documentation of Information Technology systems and software.  Provides IT business analysis, business process improvement and/or automation, recommendations & guidance, project management, system administration, configuration, technical & functional support, issue resolution, documentation & training, and/or reporting.  Acts as a liaison between other IT staff, functional staff, and/or vendors.  May serve as a primary IT contact for specific departments or divisions.

Supports one or more of the following systems and software: Customer Relationship Management (CRM), Student Information System (SIS), Event Management System, Student Resident and Property Management System, ID and Commerce System, Business Process Management (BPM) Workflow System, Electronic Door Access System, Security Camera Software, Document Imaging Software, Human Resources System, Facilities Management Software, Automated License Plate Recognition (ALPR), Emergency Alert System, Financial/Accounting Software, Electronic Health Record System, etc.

For more information and full position responsibilities, please see the full position announcement.

To ensure consideration, please submit application materials by Sunday, December 12, 2021.