Under limited supervision, this position performs a wide variety of duties and responsibilities requiring a broad, complex skill set. This position is responsible for providing a high level of customer service within the Division, University of Wisconsin-Green Bay, Wisconsin Community-Based Care and Treatment Training Registry and partnering organizations. The individual will serve as a liaison with internal and external constituencies on matters assigned by the Wisconsin Community-Based Care and Treatment Training Registry Director. This position interacts with a diverse audience of individuals and organizations by communicating procedural information, interpreting and implementing System regulations and policies, and resolving complex problems as they occur. Program support includes a high volume of recurring daily phone calls, emails and communication through our online Chatbox, the creation of registration and roster auditing, payments, and updating the website and coordinating program logistics. The position calls for a highly organized, flexible, and detail-oriented individual with excellent customer service skills who is energized by connecting with customers.
For further information and position responsibilities, please see the full position announcement.
To ensure consideration, please apply by Sunday, August 16, 2020.