Through the UW Employee Assistance Program (Acentra), managers and supervisors have access to unlimited telephonic management consultative services. By calling the toll-free number (1-833-539-7285), you can connect directly with a member of the Management Services Team, composed of seasoned clinicians, highly knowledgeable regarding personnel issues.
Managers and supervisors can receive advice and guidance regarding issues such as:
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- Enhancing team dynamics
- Fostering employee morale and engagement
- Maintaining a positive, productive work environment
- Addressing challenging personalities
- Recovering after a critical event
- Documentation of employee work performance issues
- Addressing problematic behavior
- How to talk with an employee about work performance
- And many other topics
Management Consultation Services is not a replacement for UW-Green Bay support structures (i.e. HR staff, ombuds, etc.), UW-Green Bay or UW System policy/process, or formalized reporting processes. It is intended to provide an additional external resource to help with individual leadership coaching during difficult personnel situations. For additional resources for supervisors, check out the Supervisor Toolkit, and please contact HR at (920) 465-2390 or hr@uwgb.edu with any questions.