This position reports to the Manager of Client Services and provides quality IT service to a diverse group of users across the University. This position interacts daily with clients who have varying levels of technical expertise and provide them with excellent support and consulting services. The IT Support Specialist serves as a participating member of the IT Help Desk team, assists with the supervision and mentoring of student employees, documents procedures, and provides client training in various formats. This position also contributes to the Division of Information Technology projects, coordinates resources in support of the client’s diverse business goals, and responsible for specific support areas as assigned (i.e. workstation inventory, management of help desk ticket system, specialized hardware & software support).
For more information and position responsibilities, please see the full position announcement.
To ensure consideration, please apply by Sunday, June 16, 2019.