If you enrolled or made changes to your benefits during the Annual Benefits Enrollment (ABE) period, you may or may not receive new ID cards. See below for information specific to each plan.
STATE GROUP HEALTH INSURANCE
For 2021 enrollments/changes that occurred during the ABE period, health insurance plan ID cards are typically sent by the end of December if you chose a different health plan design or carrier. Present your new ID card at appointments that occur on or after January 1, 2021.
If you chose the same health plan design with the same carrier, you will typically only receive a new ID card if you added or removed dependents.
You may be able to login and print an ID card online. Remember, before you see a health care provider in 2021, check to make sure they are in-network by using the Health Plan Search.
PHARMACY BENEFITS
If you are newly enrolled in health insurance for 2021 or added/removed dependents, you will also receive an ID card from the pharmacy benefits manager, Navitus. You can expect to receive your ID card early January.
You may be able to register and login to print an ID card online at www.navitus.com.
FLEXIBLE SPENDING ACCOUNTS (FSA) AND/OR HEALTH SAVINGS ACCOUNT (HSA)
If you are enrolled in a Health Care FSA and/or an HSA for 2020 and already have a payment card from the plan administrator, ConnectYourCare (CYC), you may continue to use your current payment card until the expiration date.
If you were not enrolled in a Health Care FSA and/or an HSA in 2020, however, enrolled for 2021, you will receive a payment card from CYC by the end of December.
If you have money in multiple accounts (FSA, HSA and/or Parking), the same payment card should be used for all accounts.
PARKING AND TRANSIT ACCOUNTS
If you are enrolled in a Health Care FSA and/or an HSA for 2020 and already have a payment card from the plan administrator, ConnectYourCare (CYC) and are also enrolled in a Parking Account for 2021, you may use your current payment card for your qualifying parking expenses.
If you were not enrolled in a Health Care FSA and/or an HSA in 2020; therefore, do not already have a CYC payment card, you will receive a payment card from CYC by the end of December to use for qualifying parking expenses.
If you have money in multiple accounts (FSA, HSA and/or Parking), the same payment card should be used for all accounts.
Note: The Transit Account does not have a payment card. If enrolled, you will need to submit manual claims for reimbursement (through the myCYC app, CYC portal or paper claim form).
DENTAL INSURANCE
If you are newly enrolled in Uniform Dental, Preventive Dental, and/or Supplemental Dental (Select or Select Plus), you will receive an ID card from Delta Dental by the end of December. If you are currently enrolled, you will only receive a new ID card if your level of coverage changed (e.g. single to family).
You may be able to login and print an ID card online at www.deltadentalwi.com/state-of-wi.
VISION INSURANCE
If you are enrolled in vision insurance in 2021, you will receive an ID card from the new vision insurance administrator, DeltaVision/EyeMed. Remember to provide your vision insurance ID card to your provider at your next appointment.
You may be able to print an ID card online at www.deltadentalwi.com/state-of-wi.
Note: You do not need your ID card to seek services.
ACCIDENT INSURANCE
Securian, the Accident Insurance plan administrator, does not issue ID cards. Review the Accident Insurance page for claims filing information.
Note: Most claims must be filed shortly following an accident.
REVIEW YOUR CARDS FOR ACCURACY
Review your ID cards for accuracy. If you discover errors or if you do not receive your ID cards by mid-January, contact the plan directly to request new ID cards.
Note: Your institution’s Human Resources team is not able to request ID cards on your behalf.
Source: UW System Human Resources