How to Use Your 2021 Benefit ID Cards

Are you using the right benefit ID card when you see your doctor, pick up a prescription, visit the dentist, or get your eyes checked? Using the right ID card when you check in for your appointment or pick up your prescription can save you time and prevent issues later.

State Group Health Insurance ID Card
Present your health insurance ID card at telehealth/virtual visits, office visits, urgent care visits, emergency room visits, routine eye exam services, and during any other appointments that involve healthcare services.

If you did not receive your ID card or need to request a new one, contact your health plan.

Pharmacy Benefits ID Card
If you are enrolled in the State Group Health Insurance Program, you will have a separate ID card to use for pharmacy benefits. The pharmacy benefits are administered by Navitus. Present your Navitus ID card when you:

    • Visit a pharmacy to pick-up your prescription(s) and/or
    • Request prescriptions through mail order (mail order services are provided by ServeYou)

Contact Navitus at 1-866-333-2757 to request a new ID card or go to www.navitus.com to request one or print one.

Uniform and Supplemental Dental Insurance ID Card
The Uniform Dental and Supplemental Dental Insurance plans are administered by Delta Dental. There are separate ID cards for the Uniform Dental and Supplemental Dental Insurance plans. Present both Delta Dental ID cards at your dental appointment(s) if you are enrolled in the Uniform Dental Insurance plan as well as one of the Supplemental plans.

Go to www.deltadentalwi.com to print a dental insurance plan ID card.

      • If you already have an account with Delta Dental, click the Sign In link
      • If you do not have an account with Delta Dental, click the Register link

Once you are logged in, your ID card will appear on the right. Click the appropriate link to download and print or save an electronic version of your ID card. You may also contact Delta Dental at 800-236-3712 to request that your ID card(s) be mailed to your home address.

Vision Insurance ID Card
Vision insurance is administered by DeltaVision/EyeMed. If you are enrolled in vision insurance, present your DeltaVision/EyeMed ID card when you check in for your vision appointment.

Go to the DeltaVision/EyeMed to print a vision insurance plan ID card.

  • If you already have an account, enter your login information, then click Sign In
  • If you do not have an account, click the Need to Register link

Once you are logged in, go to the Account tab, then select Print My ID Card. Contact DeltaVision/EyeMed at 855-544-6035 to request your ID card be mailed to your home address.

Debit Card for Health Care Flexible Spending Account (FSA), Limited Purpose Flexible Spending Account (LPFSA), Health Savings Account, Parking Account
These accounts are administered by ConnectYourCare (CYC). Upon enrollment you will be issued a single debit card even if you are enrolled in multiple accounts. Click the links below to review eligible expenses for each account.

Contact CYC at service@connectyourcare.com or 833-881-8158 with questions.

Review Your Cards for Accuracy
Review your ID cards for accuracy. If there are errors or if you have not received your 2021 benefit plan ID cards, contact the benefit plan to request them.

Source: UW System Human Resources