What is Generative Artificial Intelligence (GAI)? Exploring AI Tools and Their Relationship with Education

Generative Artificial Intelligence (GAI) and machine-generated content have become prominent in educational discussions. Amidst technical jargon and concerns about the impact of traditional learning, writing, and other facets, understanding what these tools are and what they can do can be overwhelming. This toolbox guide provides insights into some commonly used generative AI tools and explains how they are changing the landscape of higher education.

What is Generative AI?

CATL created a short video presentation in Fall 2023 that provides instructors with an introduction to generative AI tools. The video and the linked PowerPoint slides below can help you understand how generative AI tools work, their capabilities, and their limitations. Please note, minor parts of the tool identification in the video have been corrected below in the ‘Common Generative AI Tools’ section. 

Introduction to Generative AI – CATL Presentation Slides (PDF)

Microsoft Copilot – UWGB Supported GAI Tool

 Microsoft Copilot is the recommended tool for UWGB instructors and students for safety, equity, and GBIT technical support. Using Microsoft Copilot with your UWGB account will bypass the need for individuals to create personal accounts which require providing personal information in the sign-up process. Learn more about Copilot below.

  • Microsoft has created its own AI called Copilot using a customized version of OpenAI’s large language model and many of the features of ChatGPT. Users can interact with the AI through a chatbot, compose feature, or the with Microsoft Edge search engine. Microsoft is also rolling out Copilot-powered features in many of its Office 365 products, but these features are currently only available for an additional subscription fee.
  • Faculty, staff, and students can access Copilot (which uses both ChatGPT 4.0 and Bing Chat) with their UWGB account. Visit www.copilot.microsoft.com to try out Copilot or watch our short video on how to log in using a different browser. By logging in with UWGB credentials, a green shield and “protected” should appear on the screen. The specifics of what is/is not protected can be complicated, but this Microsoft document is intended to provide guidance. Regardless of potential protections, FERPA and HIPPA-protected information (student or employee) should not be entered.
home page for Microsoft Copilot
The Microsoft Copilot home page as of May 2024

Common Generative AI Tools

Since OpenAI released ChatGPT in November 2022, various companies have developed their own generative AI applications based on or in direct competition with OpenAI’s framework. Learn more about a few common, browser-based generative AI tools below.

  • ChatGPT is an AI-powered chatbot created by OpenAI. The "GPT" in "ChatGPT" stands for Generative Pre-trained Transformer.
  • ChatGPT previously required users to sign up for an account and verify with a phone number, but it can now be used without an account. Users can use the chatbot features of ChatGPT both with or without an account (currently version ChatGPT 3.5) or access more advanced models and features with a paid account (currently version ChatGPT 4.0). For more information or to try it yourself, visit chatgpt.com.
  • Google has created their own AI tool called Gemini (formerly Google Bard). Similar to ChatGPT and Copilot, Gemini can generate content based on users’ inputs. Outputs may also include sources fetched from Google.
  • Using Gemini requires a free Google account. If you have a personal Google account, you can try out Gemini at gemini.google.com.

 

Note that we are also learning more about potential access to Adobe Express and Firefly (including their image generation features) with UWGB login credentials, at least for employees. Watch this space for additional details as they become available.

What Can Generative AI Tools Do?

The generative AI tools we’ve discussed so far are all trained on large datasets that produce outputs based on patterns in that dataset. User prompts and feedback can be used to improve their outputs and models, so these tools are constantly evolving. Explore below to learn about some use cases and limitations of text-based generative AI tools.

Generative AI tools can be used in a multitude of ways. Some common use cases for text-based generative AI tools include: 

  • Language generation: Users can ask the AI to write essays, poems, emails, research papers, and Powerpoint presentations, or code snippets on a given topic.  
  • Information retrieval: Users can ask the AI simple questions like “explain the rules of football to me” or “what is the correct way to use a semicolon?”.
  • Language translation: Users can use the AI to translate words or phrases into different languages.  
  • Text summarization: Users can ask them to condense long texts, including lecture notes or entire books, into shorter summaries.
  • Idea generation: Users can use the AI to brainstorm and generate ideas for a story, research outline, email, or cover letter. 
  • Editorial assistance: Users can input their own writing and then ask the AI to provide feedback or rewrite it to make it more concise or formal.
  • Code generation: Users can ask the AI to generate code snippets, scripts, or even full programs in various programming languages based on specific requirements or prompts.
  • Image generation: Users can ask the AI to create images or visual content from text descriptions, including illustrations, designs or conceptual art.

These tools are constantly evolving and improving, but in their current state, many have the following limitations:

  • False or hallucinated responses: Most AI-powered text generators produce responses that they deem are likely answers based on complex algorithms and probability, which is not always the correct answer. As a result, AI may produce outputs that are misleading or incorrect. When asking AI complex questions, it may also generate an output that is grammatically correct but logically nonsensical or contradictory. These incorrect responses are sometimes called AI "hallucinations."
  • Limited frame of reference: Outputs are generated based on the user's input and the data that the AI has been trained on. When asking an AI about current events or information not widely circulated on the internet, it may produce outputs that are not accurate, relevant, or current because its frame of reference is limited to data that it has been trained on. 
  • Citation: Although the idea behind generative AI is to generate unique responses, there have been documented cases in which an AI has produced outputs containing unchanged, copyrighted content from its dataset. Even when an AI produces a unique response, some are unable to verify the accuracy of their outputs or provide sources supporting their claims. Additionally, AI tools have been known to produce inaccurate information, citations, and can even hallucinate citations 
  • Machine learning bias: AI tools may produce outputs that are discriminatory or harmful due to pre-existing bias in the data it has been trained.

The potential for GAI tools seems almost endless — writing complete essays, creating poetry, summarizing books and large texts, creating games, translating languages, analyzing data, and more. GAI tools can interpret and analyze language, similar to how human beings can. These tools have become more conversational and adaptive with each update, making it difficult to discern between what is generated by an AI and what is produced by a human, and the machine-learning models they are based upon imitate the way humans learn, so their accuracy and utility will only continue to improve over time.

What Does This Mean for Educators?

The existence of this technology raises questions about which tasks will be completed all or in part by machines in the future and what that means for our learning outcomes, assessments, and even disciplines. Some experts are discussing to what extent it should become part of the educational enterprise to teach students how to write effective AI prompts and use GAI tools to produce work that balances quality with efficiency. Other instructors are considering integrating lessons on AI ethics or information literacy into their teaching. Meanwhile, organizations like Inside Higher Ed have rushed to conduct research and surveys on current and prospective AI usage in higher ed to offer some benefits and challenges of using generative AI for leaders in higher education looking to make informed decisions about AI guidance and policy.

Next Steps for UWGB Instructors

The Universities of Wisconsin have issued official guidance on the use of generative AI, but the extent to which courses will engage with this technology is largely left up to the individual instructor. Instructors may wish to mitigate, support, or even elevate students’ use of generative AI depending on their discipline and courses.

Those interested in using these tools in the classroom should familiarize themselves with these considerations for using generative AI, especially regarding a tool’s accuracy, privacy, and security. As with any tool we incorporate into our teaching, we must be thoughtful about how and when to use AI and then provide students with proper scaffolding, framing, and guardrails to encourage responsible and effective usage.

Still, even for those who don’t want to incorporate this technology into their courses right now, we can’t ignore its existence either. All instructors, regardless of their philosophy on AI, are highly encouraged to consider how generative AI will impact their assessments, incorporate explicit guidance on AI tool usage in their syllabi, and continue to engage in conversations around these topics with their colleagues, chairs, and deans.

Learn More

Explore even more CATL resources related to AI in education:

If you have questions, concerns, or ideas specific to generative AI tools in education and the classroom, please email us at catl@uwgb.edu or set up a consultation!

a group of UWGB students in green t-shirts smiling and giving a thumbs up as they welcome new freshmen for move-in

Why Didn’t Anyone Do Today’s Reading? – Engaging Students by Building Relationships 

Article by Pamela Rivers

The semester is well under way. Your students have taken their first exam. Some are active and excelling. Others have stopped coming to class or are not completing the assigned readings. Welcome to the end of September.

Maybe you thought this time it wouldn’t happen. Everyone was eager and excited and answering your questions for the first few class sessions. Now, however, you are right back to encountering some disengaged students doing what feels like the bare minimum, and it’s eating away at your passion for teaching. Is this the fate for our classes, or are there more or different things we can do to reach students?

First, to be clear, engaging students is not magic, and although it should be informed by science, in many ways it’s also an art form. Like all art, some of it appeals to us and some of it doesn’t. No one can promise you a room full of fully engaged students who always turn in their homework, laugh at all your jokes, and come prepared every session. No trick or strategy works for every person, every time. There are, however, certain strategies you can employ to make it more likely your students will listen, attend, and want to do well, for you and for themselves.

Relationships Matter

In “Culturally Responsive Teachers Create Counter Narratives for Students”, Zaretta Hammond argues that relationships can be the “on ramp to learning.” She says that relationships can be as important as the curriculum. One research study cited in Relationship-Rich Education showed that alumni who had a faculty member who cared about them as a student felt more connected to their current jobs. Unfortunately, only 27% of graduates surveyed had someone in that role. This powerful research shows that developing relationships with our students not only engages them, but can also lead to their success down the road.

That is compelling research, and it can take a lot less than you might imagine to make a real difference in the lives of your students. Students want to know that you care, and they want to feel welcome in your classroom. Research suggests that colleges and universities need to invest in a “relentless welcome of their students,” (Felton and Lambert, 2020) but faculty can lead the way in their individual classrooms by integrating activities that build relationships and encourage engagement.

Getting to Know You Surveys

Before class starts, whether online or face-to-face, send out a “getting to know you” survey through Canvas. This survey can ask questions specific to your discipline, but it is also a place to show interest in your students and what might hold them back from being successful. You could ask about your students’ pronouns, how they prefer to be contacted, any worries they are having about your class, and any specific needs they have. You can find a lot out about a student by simply asking. Need a ready-made survey? Reach out to CATL to get a copy of our Canvas Template, which includes a sample survey.

Ice Breakers

When you hear the word “ice breakers,” you may groan. The truth is a silly, active icebreaker is a wonderful way to get face-to-face students moving and is a start to building classroom community (Sciutto, M.J., 1995). A people bingo game, for example, can help get students talking and will help them get to know each other. If you are teaching online, there are plenty of icebreakers you can do asynchronously, including video introductions or a game like two truths and a lie.

Class Norms

Developing a set of agreed-upon class norms (expectations or guidelines), both for your students and you, that everyone is involved in creating goes a long way toward building both trust and community. Next semester, take part of your first class session to have your students help you develop norms. If you need some ideas for what these class expectations might look like, check out the “Trust” section of this CATL toolbox article.

Make It Matter

Find ways to tie your assignments to students’ goals, lives, and futures. If you ask me to spend 2 hours every week looking up dictionary definitions for words I’ve never heard of for a random quiz that doesn’t seem to have any bearing on what I’m supposed to be learning in your course, I am unlikely to be motivated to keep spending my time looking in the dictionary. If, on the other hand, you explain to me the importance of the words I’m learning, how they will be useful in my next class, and even how they may show up on a licensing exam for my future career, my motivation changes.

Unplanned Conversations

In face-to-face or synchronous online courses, you can use the time before class or while students are working to chat with those students who are unoccupied. Mention something you liked about their work, ask how their weekend was, and show a genuine interest in them. You never know what you might learn in these conversations. It may not lead to anything, or it may lead to a student feeling seen. Establishing a friendly and open line of communication with students in this way also makes it more likely that they will feel comfortable coming to you if they have a question or issue in the class.

Give Your Students a Chance to be Successful

As you build up to the major coursework in your class, have small, low-stakes assignments that give them all an opportunity for success and to receive formative feedback. As students get a small taste of success, they will want to feel that more.

Use Your Students’ Names and Pronouns

Another way to make a student feel seen is by how you address them. Ask your students what they would like to be called and what pronouns they use in a “getting to know you survey” or some other activity at the start of the semester. If you are teaching a face-to-face class and are good with names, try to memorize their names and pronouns during the first few weeks and use them frequently. If you are teaching online or have more students than you can remember for a large face-to-face roster, ask students to complete the name pronunciation activity created by CATL to help instructors with names. In face-to-face classes, also consider having students create name tents that they can pull out for class use. These small steps show that you care about making them feel comfortable in class, and help students learn the names of their peers as well.

Engagement is Key for Student Success

There are no silver bullets for engagement, but hopefully there are a few things on this list that you can consider adding to your teaching practices. And the truth is, engagement matters. According to Miller in “The Value of Being Seen: Faculty-Student Relationships as the Cornerstone of Postsecondary Learning,” engaged students experience more academic success and have higher persistence rates. Keeping our students engaged gives them the best chance at success.

References

Cohen, E., & Viola, J. (2022). The role of pedagogy and the curriculum in university students’ sense of belonging. Journal of University Teaching & Learning Practice, 19(4), 1–17.

Felton, P., & Lambert, L. (2020). Relationship-Rich Education. Johns Hopkins University Press.

Hammond, Z. (2018, June 18). Culturally Responsive Teachers Create Counter Narratives for Students. Valinda Kimmel. September 12, 2023, valinda.kimmel.com

Lu, Adrienne. (2023, February 17). Everyone Is Talking About “Belonging,” but What Does It Really Mean? Chronicle of Higher Education, 69(12), 1–6.

Miller, K. E. (2020). The Value of Being Seen: Faculty-Student Relationships as the Cornerstone of Postsecondary Learning. Transformative Dialogues: Teaching & Learning Journal, 13(1), 100–104.

Sciutto, M. J. (1995). Student-centered methods for decreasing anxiety and increasing interest level in undergraduate. Journal of Instructional Psychology, 22(3), 277.

Raising Student Evaluation Response Rates

Student evaluations of teaching play a crucial role in professional and course development and in the personnel review process. If they are to be useful, it is important that the data they provide be as accurate as possible. Unfortunately, students are not always motivated to complete them, perhaps because they don’t realize their voice is valued in this process. It is also well-documented that response rates for online evaluations are lower than for in-person administration. There are concrete strategies available to increase participation; however, and research points to creating a positive classroom culture and having explicit discussions of evaluations and specific ways they have been/will be used to inform courses as particularly effective (Chapman & Joines, 2017). A summary of some additional techniques is included below.

  • Make an announcement about evaluations in person (if possible) and in your Canvas course. Do this at the beginning and near the end of the survey period. Be sure to explain why student feedback is important and give specific examples of how you have used it in the past to revise classes. If you are teaching online, you could accomplish this with a short video.
  • Provide some time in class or a space online for students to ask questions about evaluations and their uses at UWGB.
  • Allow students time in class to complete their surveys, making sure to leave the “room” when you do. You should not be present when students complete evaluations. If you do provide time, note that ending class early to do so may only result in students leaving. In online courses, you might factor additional time for evaluations into your calculations of workload for the week and let students know that.
  • Assure students that the surveys are anonymous. Reinforce the point by leaving the physical or Zoom room when the students take them.
  • Include the direct link or QR code for your specific course evaluation in the Canvas announcement. You might also attach this helpful Knowledge Base article so students know how to locate the surveys for all their classes or even show in-person students where to find the necessary information.
  • Put “Complete Course Evaluation” as a task in your Canvas shell and include it on the calendar so it shows up on students’ “To Do” list for the class.
  • Bring the topic of the evaluations up several times during the period they are open, so they remain top of mind for students, even if you’ve already allowed time to complete them in class.
  • Monitor overall response rates for your classes during the open period. Ethically, you cannot award credit for completing an evaluation, and remember they are anonymous. You can, though, make classes aware of response rates and even create a contest between course sections to see who can achieve the highest overall response rate by a specific date. Offer a non-tangible prize to the winning class, such as bragging rights or a choice on a final assignment.
  • Throughout the semester, foster an environment of open communication and respect with students, which may motivate them to see their feedback as valued and worth taking the time to provide for you.

Chapman, D.D., & Joines, J.A. (2017). Strategies for increasing response rates for online end-of-course evaluations. International Journal of Teaching and Learning in Higher Education, 29(1), 47-60. http://www.isetl.org/ijtlhe/

Dispelling Common Instructor Misconceptions about AI

Staying updated on the rapidly evolving world of generative artificial intelligence (GAI) can be challenging, especially with new information and advancements seemingly happening in rapid succession. As tools like ChatGPT have taken the world by storm, many educators have developed divergent (and strong!) views about these technologies. It can be easy to get swept up in the hype or the doom and gloom of the media storm – overselling or underselling these technologies drives clicks, after all – but it also leads to the spread of misinformation as we try to cope with all the change.

In a previous blog post, we introduced generative AI technologies, their capabilities, and potential implications for higher education. Now, in this post, we will dig deeper into some important considerations regarding AI by exploring common misconceptions that some instructors may hold. While some educators are enthusiastic about incorporating AI into their teaching methodologies, others may harbor doubts, apprehensions, or simply lack interest in exploring these tools. Regardless of one’s stance, it is crucial that we all develop an understanding of how these technologies work so we can have healthy and productive conversations about GAI’s place in higher education.

Misconception #1: GAI is not relevant either to my discipline or to my work.

Reality: GAI is already integrated into many of the tools we use daily and will continue to become more prevalent in our work as technology evolves. 

Whether we teach nursing, accounting, chemistry, or writing, we use tools like personal computers, email, and the internet nearly every day. Generative AI is proving to be much the same, and companies like Google, Microsoft, and Meta are already integrating it into many of the tools we already use. Google now provides AI-generated summaries at the top of search results. Microsoft Teams offers a feature for recapping meetings using GAI and is experimenting with GAI-powered analytics tools in Excel and Word. Meta has integrated AI into the search bar of Instagram and Facebook. Canvas may have some upcoming AI integrations as well. Some of us may wish to put the genie back in the bottle, but this technology is not going away.

Misconception #2: The content that GAI produces is not very good, so I don’t have to worry about it.

Reality: GAI outputs will continue to evolve, improve, and become harder to discern from human-created content.

A lot of time, energy, and money is being invested into generative AI, which means we can expect that AI-generated content will continue to advance rapidly. In fact, many GAI tools are designed to continually progress and improve upon previous models. Although identifying some AI-generated content may be easy now, we should assume that this will only become increasingly difficult to discern as the technology evolves and becomes better at mimicking human-created content. Currently, generative AI tools have been described as a “C average” student, but with additional development and thoughtful prompting, it may be capable of A-level work.

Misconception #3: I don’t plan on using AI in my courses, so I don’t need to learn about it or talk about it with my students or colleagues.

Reality: All instructors should engage in dialogue on the impact of AI in education and/or in their field.

Even if you don’t plan on using AI in your courses, it is still important to learn about these technologies and consider their impact on your discipline and higher education. Consider discussing AI technology and its implications with your department, colleagues, and students. In what ways will generative AI tools change the nature of learning outcomes and even careers in your discipline? How are other instructors responding? In what ways can instructors support each other as they each grapple with these questions?

Not sure where to start? Use CATL’s checklist for assessing the impact of generative AI on your course to understand how this technology might affect your students and learning outcomes, regardless of if you plan to use AI in your courses or not.

Misconception #4: I’m permitting/prohibiting all AI use in my course, so I don’t need to provide further instructions for my students.

Reality: All instructors should clearly outline expectations for students’ use/non-use of AI in the course syllabus and assignment directions.

Whether you have a “red-light,” “yellow-light,” or “green-light” approach to AI use in your class, it is important to provide students with clear expectations and guidelines. Be specific in your syllabi and assignment descriptions about where and when you will allow or prohibit the use of these tools or features. Make sure your guidelines are consistent with official guidance from the Universities of Wisconsin and UW-Green Bay, communications from our Provost’s Office, and any additional recommendations from your chair or dean. CATL has developed syllabus snippets on generative AI usage that you are welcome to use, adapt, or borrow from for inspiration. Be as transparent as possible and recognize that students will be encouraged to check with you if they cannot find affirmative permission to use GAI in a specific way.

Misconception #5: All my students are already using AI and know how it works.

Reality: Many students do not have much experience with this technology yet and will need guidance on how to use it effectively and ethically. Students also have inequitable access.

While there is certainly a growing number of students who have started experimenting with GAI, instructors may be surprised at how many students have used these tools little if at all. Even when students do have experience using GAI, we cannot assume that they understand how to use it effectively or know when its use is ethically problematic. Furthermore, some students have access to high-speed Internet, a personal computer, and paid access to their favorite GAI tool. Other students may have no or spotty web access and may be relying on a cell phone as their only means of working on a course.

If you are permitting students to use GAI tools in your class, provide them with guidance on how they can partner with these tools to meet course outcomes, rather than using them as a shortcut for critical thinking. Encourage students to analyze the outputs produced by GAI and make assessments about where these tools are useful and where they fall short (e.g., Are the outputs accurate? Are they specific and relevant? What may be missing?). Classes should also engage in discussions about the importance of citing or disclosing the use of AI. UWGB’s librarians are a great resource if you would like help developing a lesson plan around information literacy, GAI “hallucinations,” or GAI citations in specific styles, such as APA. In terms of equitable access to GAI, while it may not be possible to control for all variables, one way you can help level the playing field is by having your students use Microsoft Copilot through their UWGB accounts. You could also have them document how they have used the tool (e.g., what prompts they used).

Misconception #6: If I use AI-generated content in my courses, I am not responsible for inaccuracies in the output.

Reality: If you use AI-generated content to develop your courses, you are ultimately responsible for verifying the accuracy of the information and providing credible sources.

GAI is prone to mistakes; therefore, it is up to human authors and editors to take responsibility for the content generated in part or whole by AI. Exercise caution when using GAI tools because the information provided by them may not always be accurate. GAI developers like OpenAI are upfront about GAI’s potential to hallucinate, so it’s best to vet outputs against trusted sources. Be sure to also watch out for potential bias that can appear in outputs, as these tools are trained on human-generated data that can contain biases. If you use GAI to develop course materials, you should disclose or cite usage in the same format your students would use too. It is also best practice to talk about these issues with students. They are also ultimately responsible for the content they submit, and they should know, for example, that GAI grading that appears “unbiased” actually carries with it the biases of those who trained it.

Misconception #7: I can rely on AI detection tools to catch students who are using GAI inappropriately.

Reality: AI detection tools are unreliable, subject to bias, and provide no meaningful evidence for cases of academic dishonesty.

As research continues to come out about AI detectors, one thing is certain: they are unreliable at best. AI writing can easily fly under the radar with careful prompting (e.g., “write like a college sophomore and vary the sentence length” or “write like these examples”). Even more concerning is the bias present in AI detection, such as the disproportionally high rate of false positives for human writing by non-native English writers. And unlike plagiarism detection, which is easy to verify and understand, the process of AI detection is a black box – instructors receive a score, but not a rationale for how the tool made its assessment. These different concerns have led many universities to ban their use entirely.

Instructors are encouraged to consider ways of fostering academic integrity and critical thinking rather than trying to police student behavior with AI detectors. If you’d still like to try using an AI detection tool, know that these reports are not enough to constitute evidence of academic misconduct and should be treated as only a signal that additional review may be necessary. In most cases, the logical next step will be an open, non-confrontational conversation with the student to learn more about their thought process and any tools they may have involved. Think, too, about the potential consequences of falsely accusing a student of academic misconduct. The threat of failing an assignment, or even a course, could have an impact on trust with you or their department, eligibility for a scholarship keeping them in school, and so on. The unreliability and lack of transparency in AI detection can lead to increased anxiety even among students who are not engaging in academic misconduct.

Misconception #8: I can input any information into an AI tool as long as it is relevant to my job duties.

Reality: Instructors need to exercise caution when handling student data to avoid violating UWGB policy and federal law (e.g., privacy laws such as FERPA).

Many GAI tools are trained on user inputs, so we must exercise caution when considering what information is appropriate to use in a prompt. Even when a product claims that it doesn’t retain prompt information, there is still potential for data breaches or bugs that invertedly put users’ data at risk. It is crucial that you never put students’ personally identifiable information (PII) into an AI-powered tool, as this may violate the Family Education Right to Privacy Act (FERPA). This also goes for work emails and documents that may contain sensitive information.

Misconception #9: AI advancement means the end of professors/teaching/higher education.

Reality: AI has many potential applications related to education, but CATL does not see them replacing human-led instruction.

Don’t get caught up in the smoke. Although the capabilities of generative AI can seem scary or worrying at first, that is a natural reaction to any major technological breakthrough. Education has experienced many shifts from technological advancements in the past, from the calculator to the internet, and has adapted and evolved alongside these technologies. It will take some time for higher education to embrace AI, but we can do our part by continuing to learn more about these technologies and asking important questions about their long-term impacts. Do you have questions or concerns about how AI will impact your course materials and assessments? Schedule a consultation with us – CATL is here to help!

Scaffolding for Online Learning

As the end of the semester approaches and you begin to review the curricular structure of your courses in the near future, you may recognize the need for more robust scaffolding in content design regarding the online modality. Before reviewing and modifying your course in this capacity, it is important to know what scaffolding is, and why it is important for student learning. Scaffolding, as EdGlossary defines it in education, refers to ‘a variety of instructional techniques used to move students progressively toward stronger understanding and, ultimately, greater independence in the learning process’. Ultimately, the goal of scaffolding is to give students building blocks of learning that lead to better retention and acquisition of knowledge.

The most common place to start with scaffolding that can provide a significant impact is in larger assignments or assessments. A good ‘rule of thumb’ is to begin with the tasks that take a significant portion of time and energy. Breaking an assessment into smaller subtasks creates natural checkpoints for the students to gauge their understanding. This also allows you as the teacher to gain insight into how their knowledge acquisition is going and allows you to slightly alter course if the learning is not going as first imagined – check out CATL’s blog post on ‘small teaching’ for more information on that topic.

For example, if you are requiring students to ultimately create a final essay project, you could create a scaffolded or sequenced set of checkpoints to build towards the final assignment’s conclusion. The University of Michigan’s Center for Writing has a comprehensive breakdown of this sequencing:

  1. Pre-Writing: including proposals, work-in-progress presentations, and research summaries
  2. Writing: including counterarguments, notes, and drafts
  3. Revision: including peer reviews, conferences, and revision plans

The introduction of any of these concepts in an online environment requires intentionality and planning, while ensuring the students remain highly engaged throughout the process. As the students revise their papers, scheduling individual conferences, peer reviews (via online conferences, social annotations via Hypothesis, or via Canvas), and revision plans can all provide beneficial steps for a scaffolded approach to a final essay project. To ensure that the students are understanding what is required of them, be certain that you answer such critical questions as:

  • How are students able to know that they completed the steps required, and how will they know they have completed it satisfactorily?
  • How will you make the connections between the scaffolded activities and the end product clear as students progress systematically through the courses?
  • Have you clearly identified opportunities for students, particularly in the online modality, to get together remotely for feedback, thought-partnering, and/or review?

Another version of scaffolding in the online modality has to do with the structuring of how students gain an understanding of the content. The University of Buffalo’s Office of Curriculum, Assessment, and Teaching Transformation takes the Gradual Release of Responsibility (GRR) model and utilizes it in both a standard classroom, as well as a ‘flipped classroom’ environment. The GRR model focuses on an ‘I Do’, ‘We Do’, ‘You Do’ framework that is very popular in educational scaffolding. This framework for scaffolding could be centered around a larger assignment or exam, but it does not necessarily need to be. The GRR model of scaffolding could also be utilized when breaking down a larger concept for students. See how this model could potentially be utilized in a chemistry lesson surrounding intramolecular forces:

  1. “I Do” – The instructor creates an introductory lesson introducing intramolecular forces, and discusses the types of bonds that atoms can form (ionic, covalent, etc.). The instructor then shows examples of these types of bonds utilizing different atom types via medium of choice.
  2. “We Do” – This portion of the scaffolding could take place between students, working in pairs or small groups identifying the different types of bonds, and providing examples of each. This scaffolding could also include meeting with the instructor, via Teams or Zoom, or through a discussion that provides more of a ‘guided’ approach to the concepts.
  3. “You Do” – Students work on their own to display the learning that they have gathered on the topic. This could be done with a written assignment, discussion board post, low-stake quiz, or any way that the instructor chooses to assess students’ acquisition of knowledge.

These are just a couple of examples how you can integrate scaffolding into your course content for online learning. The critical aspect of scaffolding is purposeful chunking and segmenting of complex concepts and activities for comprehensive knowledge acquisition. It is important to keep in mind that any scaffolding should continue to be aligned to course expectations and learning outcomes as students will be more successful when it is done with consistency in a holistic sense.

If you would like to learn more about how to use scaffolding for online learning in your own course or have examples of how you are already using it, we’d love to hear from you! Feel free to contact the CATL office by email (CATL@uwgb.edu) to let us know where you’ve found success with these strategies, or to schedule a consultation with us.