a group of UWGB students in green t-shirts smiling and giving a thumbs up as they welcome new freshmen for move-in

Why Didn’t Anyone Do Today’s Reading? – Engaging Students by Building Relationships 

Article by Pamela Rivers

The semester is well under way. Your students have taken their first exam. Some are active and excelling. Others have stopped coming to class or are not completing the assigned readings. Welcome to the end of September.

Maybe you thought this time it wouldn’t happen. Everyone was eager and excited and answering your questions for the first few class sessions. Now, however, you are right back to encountering some disengaged students doing what feels like the bare minimum, and it’s eating away at your passion for teaching. Is this the fate for our classes, or are there more or different things we can do to reach students?

First, to be clear, engaging students is not magic, and although it should be informed by science, in many ways it’s also an art form. Like all art, some of it appeals to us and some of it doesn’t. No one can promise you a room full of fully engaged students who always turn in their homework, laugh at all your jokes, and come prepared every session. No trick or strategy works for every person, every time. There are, however, certain strategies you can employ to make it more likely your students will listen, attend, and want to do well, for you and for themselves.

Relationships Matter

In “Culturally Responsive Teachers Create Counter Narratives for Students”, Zaretta Hammond argues that relationships can be the “on ramp to learning.” She says that relationships can be as important as the curriculum. One research study cited in Relationship-Rich Education showed that alumni who had a faculty member who cared about them as a student felt more connected to their current jobs. Unfortunately, only 27% of graduates surveyed had someone in that role. This powerful research shows that developing relationships with our students not only engages them, but can also lead to their success down the road.

That is compelling research, and it can take a lot less than you might imagine to make a real difference in the lives of your students. Students want to know that you care, and they want to feel welcome in your classroom. Research suggests that colleges and universities need to invest in a “relentless welcome of their students,” (Felton and Lambert, 2020) but faculty can lead the way in their individual classrooms by integrating activities that build relationships and encourage engagement.

Getting to Know You Surveys

Before class starts, whether online or face-to-face, send out a “getting to know you” survey through Canvas. This survey can ask questions specific to your discipline, but it is also a place to show interest in your students and what might hold them back from being successful. You could ask about your students’ pronouns, how they prefer to be contacted, any worries they are having about your class, and any specific needs they have. You can find a lot out about a student by simply asking. Need a ready-made survey? Reach out to CATL to get a copy of our Canvas Template, which includes a sample survey.

Ice Breakers

When you hear the word “ice breakers,” you may groan. The truth is a silly, active icebreaker is a wonderful way to get face-to-face students moving and is a start to building classroom community (Sciutto, M.J., 1995). A people bingo game, for example, can help get students talking and will help them get to know each other. If you are teaching online, there are plenty of icebreakers you can do asynchronously, including video introductions or a game like two truths and a lie.

Class Norms

Developing a set of agreed-upon class norms (expectations or guidelines), both for your students and you, that everyone is involved in creating goes a long way toward building both trust and community. Next semester, take part of your first class session to have your students help you develop norms. If you need some ideas for what these class expectations might look like, check out the “Trust” section of this CATL toolbox article.

Make It Matter

Find ways to tie your assignments to students’ goals, lives, and futures. If you ask me to spend 2 hours every week looking up dictionary definitions for words I’ve never heard of for a random quiz that doesn’t seem to have any bearing on what I’m supposed to be learning in your course, I am unlikely to be motivated to keep spending my time looking in the dictionary. If, on the other hand, you explain to me the importance of the words I’m learning, how they will be useful in my next class, and even how they may show up on a licensing exam for my future career, my motivation changes.

Unplanned Conversations

In face-to-face or synchronous online courses, you can use the time before class or while students are working to chat with those students who are unoccupied. Mention something you liked about their work, ask how their weekend was, and show a genuine interest in them. You never know what you might learn in these conversations. It may not lead to anything, or it may lead to a student feeling seen. Establishing a friendly and open line of communication with students in this way also makes it more likely that they will feel comfortable coming to you if they have a question or issue in the class.

Give Your Students a Chance to be Successful

As you build up to the major coursework in your class, have small, low-stakes assignments that give them all an opportunity for success and to receive formative feedback. As students get a small taste of success, they will want to feel that more.

Use Your Students’ Names and Pronouns

Another way to make a student feel seen is by how you address them. Ask your students what they would like to be called and what pronouns they use in a “getting to know you survey” or some other activity at the start of the semester. If you are teaching a face-to-face class and are good with names, try to memorize their names and pronouns during the first few weeks and use them frequently. If you are teaching online or have more students than you can remember for a large face-to-face roster, ask students to complete the name pronunciation activity created by CATL to help instructors with names. In face-to-face classes, also consider having students create name tents that they can pull out for class use. These small steps show that you care about making them feel comfortable in class, and help students learn the names of their peers as well.

Engagement is Key for Student Success

There are no silver bullets for engagement, but hopefully there are a few things on this list that you can consider adding to your teaching practices. And the truth is, engagement matters. According to Miller in “The Value of Being Seen: Faculty-Student Relationships as the Cornerstone of Postsecondary Learning,” engaged students experience more academic success and have higher persistence rates. Keeping our students engaged gives them the best chance at success.

References

Cohen, E., & Viola, J. (2022). The role of pedagogy and the curriculum in university students’ sense of belonging. Journal of University Teaching & Learning Practice, 19(4), 1–17.

Felton, P., & Lambert, L. (2020). Relationship-Rich Education. Johns Hopkins University Press.

Hammond, Z. (2018, June 18). Culturally Responsive Teachers Create Counter Narratives for Students. Valinda Kimmel. September 12, 2023, valinda.kimmel.com

Lu, Adrienne. (2023, February 17). Everyone Is Talking About “Belonging,” but What Does It Really Mean? Chronicle of Higher Education, 69(12), 1–6.

Miller, K. E. (2020). The Value of Being Seen: Faculty-Student Relationships as the Cornerstone of Postsecondary Learning. Transformative Dialogues: Teaching & Learning Journal, 13(1), 100–104.

Sciutto, M. J. (1995). Student-centered methods for decreasing anxiety and increasing interest level in undergraduate. Journal of Instructional Psychology, 22(3), 277.

Raising Student Evaluation Response Rates

Student evaluations of teaching play a crucial role in professional and course development and in the personnel review process. If they are to be useful, it is important that the data they provide be as accurate as possible. Unfortunately, students are not always motivated to complete them, perhaps because they don’t realize their voice is valued in this process. It is also well-documented that response rates for online evaluations are lower than for in-person administration. There are concrete strategies available to increase participation; however, and research points to creating a positive classroom culture and having explicit discussions of evaluations and specific ways they have been/will be used to inform courses as particularly effective (Chapman & Joines, 2017). A summary of some additional techniques is included below.

  • Make an announcement about evaluations in person (if possible) and in your Canvas course. Do this at the beginning and near the end of the survey period. Be sure to explain why student feedback is important and give specific examples of how you have used it in the past to revise classes. If you are teaching online, you could accomplish this with a short video.
  • Provide some time in class or a space online for students to ask questions about evaluations and their uses at UWGB.
  • Allow students time in class to complete their surveys, making sure to leave the “room” when you do. You should not be present when students complete evaluations. If you do provide time, note that ending class early to do so may only result in students leaving. In online courses, you might factor additional time for evaluations into your calculations of workload for the week and let students know that.
  • Assure students that the surveys are anonymous. Reinforce the point by leaving the physical or Zoom room when the students take them.
  • Include the direct link or QR code for your specific course evaluation in the Canvas announcement. You might also attach this helpful Knowledge Base article so students know how to locate the surveys for all their classes or even show in-person students where to find the necessary information.
  • Put “Complete Course Evaluation” as a task in your Canvas shell and include it on the calendar so it shows up on students’ “To Do” list for the class.
  • Bring the topic of the evaluations up several times during the period they are open, so they remain top of mind for students, even if you’ve already allowed time to complete them in class.
  • Monitor overall response rates for your classes during the open period. Ethically, you cannot award credit for completing an evaluation, and remember they are anonymous. You can, though, make classes aware of response rates and even create a contest between course sections to see who can achieve the highest overall response rate by a specific date. Offer a non-tangible prize to the winning class, such as bragging rights or a choice on a final assignment.
  • Throughout the semester, foster an environment of open communication and respect with students, which may motivate them to see their feedback as valued and worth taking the time to provide for you.

Chapman, D.D., & Joines, J.A. (2017). Strategies for increasing response rates for online end-of-course evaluations. International Journal of Teaching and Learning in Higher Education, 29(1), 47-60. http://www.isetl.org/ijtlhe/

Scaffolding for Online Learning

As the end of the semester approaches and you begin to review the curricular structure of your courses in the near future, you may recognize the need for more robust scaffolding in content design regarding the online modality. Before reviewing and modifying your course in this capacity, it is important to know what scaffolding is, and why it is important for student learning. Scaffolding, as EdGlossary defines it in education, refers to ‘a variety of instructional techniques used to move students progressively toward stronger understanding and, ultimately, greater independence in the learning process’. Ultimately, the goal of scaffolding is to give students building blocks of learning that lead to better retention and acquisition of knowledge.

The most common place to start with scaffolding that can provide a significant impact is in larger assignments or assessments. A good ‘rule of thumb’ is to begin with the tasks that take a significant portion of time and energy. Breaking an assessment into smaller subtasks creates natural checkpoints for the students to gauge their understanding. This also allows you as the teacher to gain insight into how their knowledge acquisition is going and allows you to slightly alter course if the learning is not going as first imagined – check out CATL’s blog post on ‘small teaching’ for more information on that topic.

For example, if you are requiring students to ultimately create a final essay project, you could create a scaffolded or sequenced set of checkpoints to build towards the final assignment’s conclusion. The University of Michigan’s Center for Writing has a comprehensive breakdown of this sequencing:

  1. Pre-Writing: including proposals, work-in-progress presentations, and research summaries
  2. Writing: including counterarguments, notes, and drafts
  3. Revision: including peer reviews, conferences, and revision plans

The introduction of any of these concepts in an online environment requires intentionality and planning, while ensuring the students remain highly engaged throughout the process. As the students revise their papers, scheduling individual conferences, peer reviews (via online conferences, social annotations via Hypothesis, or via Canvas), and revision plans can all provide beneficial steps for a scaffolded approach to a final essay project. To ensure that the students are understanding what is required of them, be certain that you answer such critical questions as:

  • How are students able to know that they completed the steps required, and how will they know they have completed it satisfactorily?
  • How will you make the connections between the scaffolded activities and the end product clear as students progress systematically through the courses?
  • Have you clearly identified opportunities for students, particularly in the online modality, to get together remotely for feedback, thought-partnering, and/or review?

Another version of scaffolding in the online modality has to do with the structuring of how students gain an understanding of the content. The University of Buffalo’s Office of Curriculum, Assessment, and Teaching Transformation takes the Gradual Release of Responsibility (GRR) model and utilizes it in both a standard classroom, as well as a ‘flipped classroom’ environment. The GRR model focuses on an ‘I Do’, ‘We Do’, ‘You Do’ framework that is very popular in educational scaffolding. This framework for scaffolding could be centered around a larger assignment or exam, but it does not necessarily need to be. The GRR model of scaffolding could also be utilized when breaking down a larger concept for students. See how this model could potentially be utilized in a chemistry lesson surrounding intramolecular forces:

  1. “I Do” – The instructor creates an introductory lesson introducing intramolecular forces, and discusses the types of bonds that atoms can form (ionic, covalent, etc.). The instructor then shows examples of these types of bonds utilizing different atom types via medium of choice.
  2. “We Do” – This portion of the scaffolding could take place between students, working in pairs or small groups identifying the different types of bonds, and providing examples of each. This scaffolding could also include meeting with the instructor, via Teams or Zoom, or through a discussion that provides more of a ‘guided’ approach to the concepts.
  3. “You Do” – Students work on their own to display the learning that they have gathered on the topic. This could be done with a written assignment, discussion board post, low-stake quiz, or any way that the instructor chooses to assess students’ acquisition of knowledge.

These are just a couple of examples how you can integrate scaffolding into your course content for online learning. The critical aspect of scaffolding is purposeful chunking and segmenting of complex concepts and activities for comprehensive knowledge acquisition. It is important to keep in mind that any scaffolding should continue to be aligned to course expectations and learning outcomes as students will be more successful when it is done with consistency in a holistic sense.

If you would like to learn more about how to use scaffolding for online learning in your own course or have examples of how you are already using it, we’d love to hear from you! Feel free to contact the CATL office by email (CATL@uwgb.edu) to let us know where you’ve found success with these strategies, or to schedule a consultation with us.

A rusted weathervane with an overcast sky in the background

Addressing Misinformation in the Classroom

A few weeks ago, we posted about how to proactively foster information literacy in your classes. Even if you’ve taken many of the precautions we suggested, there will still inevitably come a time when misinformation arises in the classroom. Whether it is in the context of a Canvas discussion board or during an in-person discussion, an obviously false claim from a student can leave you feeling blindsided if you’re not prepared. With a little work, though, you can often turn these interactions into constructive learning opportunities. This post explores steps you can take to intervene when a student shares misinformation in one of your courses.

Ask Clarifying Questions

When a student shares something incorrect, your first instinct may be to shut them down. In order to turn this into a potential learning opportunity, however, it can be useful to allow the student space to work through what they’ve just shared. Consider asking follow-up questions to clarify what the student is saying and to probe their rationale (a method known as Socratic questioning). Without accusing or assuming, you could pose open-ended questions about where they learned this information and what they know about the source or author in terms of expertise or potential biases. These types of reflective questions help students analyze their misconceptions and may lead them to see the flaws in their own claim.

Be Cognizant of Tone and Body Language

As you engage with a student, be aware of your tone and body language (or written tone, in the case of asynchronous communications like discussion boards). Keep calm and take a moment to collect your thoughts, if needed. Once you are ready to address their remark, keep the tone conversational instead of accusatory. It is important that students don’t misconstrue your response as adversarial.

Try to gauge the student’s nonverbal cues during your dialog as well. If they seem hesitant to share once you begin asking them to clarify their claim, it might help to reassure them that complex topics often lead to misconceptions, and that they might not have had a prior chance to learn about this topic in depth. This helps emphasize that it is not a moral failing on the part of the student for believing misinformation. Instead, remind them inquiry and analysis are a natural part of the learning process (as well as a part of our institutional learning outcomes).

Offer an Invitation to Learn More

Depending on your course and the nature of the student’s misconception, your dialog might naturally segue into a side lesson to discuss the topic at hand. For example, if the claim the student made is a common misconception related to your discipline, you could use this as an opportunity to teach why the misconception exists, where it comes from, and how it might be harmful. If you have sources on hand that help illustrate your point, you might highlight how you determined your sources’ credibility and what measures the sources used to reduce potential bias in their findings, such as using a double-blind setup for a scientific study. You could also use this as an opportunity to teach about how to identify potential bias in a source. Often these situations can be a gateway for a healthy discussion about common misconceptions and real-world applications of the course’s content.

Still, it may not always be appropriate to turn a student’s remark into a teachable moment for the whole class. If a student seems particularly defensive or uncomfortable, or the topic seems emotionally charged for them, you can offer to continue the conversation with the student one-on-one after class. This allows you to shift the class’s attention back to the lesson and off of the student and prevent a situation from escalating.

Address Sensitive Issues with Extra Caution

It is worth mentioning that misconceptions can be extremely damaging when they double as microaggressions. A microaggression — or a subtle display of bias or prejudice — perpetuates harmful stereotypes or misconceptions about a group of people. The Eberly Center from Carnegie Mellon University has a quick guide on addressing microaggressions that outlines additional steps you may wish to take to mitigate the situation in addition to the ones outlined above. Another great resource is this guide on identifying and responding to microaggressions, authored by Dr. Kevin Nadal, a professor of psychology and a leading researcher on microaggressions. Responding to microaggressions in the classroom is crucial for maintaining a safe and supportive learning environment, so they should be handled with extra care.

Do You Have Other Ideas?

Handling misinformation can be tricky, but we hope that these suggestions can help you feel a bit more prepared the next time you encounter it in the classroom. How do you address students’ misconceptions in your own classes? Have any tips for turning these opportunities into teachable moments? We invite you to engage in thoughtful dialog on this topic — post a comment below or email CATL@uwgb.edu to continue the conversation!

Our special thanks go out to Preston Cherry, Christin DePouw, Lisa Lamson, J P Leary, Brian Merkel, Valerie Murrenus Pilmaier, and Jessica Warwick for their contributions to the 2021 Common CAHSS panel and follow-up 2022 IDI session that served as the inspiration for this article!

Exams, Alternative Assessments, and the Question of Proctoring

As we dig into the second half of the spring semester, instructors may now be looking at final assessments for the end of the term. During this time, instructors have many different options when they plan out and assign assessments. In this blog post, we’ll be looking at some alternative options for more traditional proctored exams which instructors can incorporate into their courses. 

The purpose of this post isn’t to say that instructors cannot offer traditional quizzes or tests within their courses. Far from it, in fact. Instead, we are offering an alternative to help avoid over-use of quizzes and exams in line with Palloff and Pratt (2013) where the authors state that, “instructors shouldn’t completely avoid the use of tests and quizzes. These assessments can be appropriate but require instructors to be mindful about when and where they use them.” In this vein, below are several suggestions on how to still incorporate quizzes and exams within a course using certain formats or settings within Canvas that create impactful assessments without a reliance on proctoring.  

Alternatives to Proctoring Traditional Exams: Canvas Settings 

For quizzes and tests which contain multiple choice or other auto-graded questions in Canvas, there are several settings instructors can enable to help encourage academic integrity. First, within the settings of a Canvas Classic Quiz, instructors can set answers to be shuffled between quizzes so that each student sees the answer choices in a different order. Selecting Quiz due dates and setting a time limit on a quiz where students must complete the assessment within the given time are also settings which might be of interest. These options are all in the Classic Quiz settings within Canvas.  

Canvas Classic Quizzes Settings showing shuffle questions, time limit, and quiz attempt settings.

You can also create Classic Quiz question banks and then use question groups to pull questions from one or more question banks. With a question group, you can pull all questions from a bank or set a specific number of questions from the question bank to be randomly selected for the question group. Using a question group to randomize questions within a Canvas Quiz can help deter academic dishonesty.  

Another option in Canvas is to have multiple versions of the same quiz, similar to how you might have a test form A, B, and C, for a paper test in a face-to-face course. Use Canvas to set up multiple versions of an exam or quiz, put students into groups, and then assign each group a different version of the assessment. The directions here discuss assigning an individual student to a quiz; however, you can follow the same directions to assign a quiz to a student group instead.  

Alternatives to Proctoring Traditional Exams: Test Formatting 

Besides selecting specific quiz settings in Canvas which can help to discourage academic dishonesty, instructors can also adjust the format of a quiz or test. One option is to allow students to use open notes combined with a specific time limit while taking a quiz or test. Alternatively, the use of open notes can help prioritize question types such as short-answer or essay questions. These question types focus more on application and tend to encourage more honest and original answers from students than multiple-choice and other auto-graded question types. For example, you might have students conduct an analysis of a case study using key concepts introduced in class or explaining how to solve a specific equation. Often, asking students to explain something from their point of view or discuss how they would approach an example case study are questions that are harder to look up in notes or online.  

Another test format you might consider is to ask students to complete an oral exam. UWGB’s own Dr. Amy Kabrhel and Dr. James Kabrhel recently created a blog post discussing their use of oral exams in place of traditional exams for use in virtual classrooms and other remote learning modalities. 

Alternative Assessments Beyond Traditional Exams

For instructors who may wish to incorporate formative or summative assessments that do not follow a quiz or exam structure, we have a summary of a few alternative options. Popular suggestions for such assessments tend to promote group work, peer review, or other collaborative endeavors. Assessments incorporating such activities tend to foster higher order thinking in students and encourage metacognition, personal reflection on learning, and stimulate more active learning.  

The University of North Dakota Teaching Transformation and Development Academy (TTaDA)  and the Charlotte University Center for Teaching and Learning provide some concrete suggestions of specific types of skills-based assessments that transcend proctoring. Some highlights include portfolios where students select examples of their work over the duration of the course to revisit, analyze, and update to submit for a final assessment. This provides students with the opportunity to portray an increased understanding of course materials, as well as showcase specific pieces of work they found interesting or are proud of.  

Another option instead of assigning quizzes and tests is to allow students to create detailed “study guides” for a hypothetical quiz or test, or questions they believe should be used on a quiz or exam based off the materials covered in class. These activities allow students to show how well they understand the topics and concepts covered in class, while also providing instructors with informal feedback about what information students are identifying as important.  

A different suggestion for alternative assessments in STEM courses in particular came from UND TTaDA where they encourage the use of virtual labs. They highlight an open education resource (OER) created by Merlot University showcasing a collection of virtual labs focused on science, engineering, mathematics, and technology disciplines.  

A final tool instructors can use to look at potential alternative assessments is an interactive Reimagine Assessments resource developed by Emory University’s Center for Faculty Development and Excellence. This tool lets instructors see example activities for alternative assessments based on 4 different assessment goals: content mastery, skill development, analysis, and theory. 

Each of these examples have one common theme, and that is that assessments, either traditional quizzes and tests or alternative assessments, should be designed to not only assess a student’s comfort and mastery of specific knowledge covered within a course, but should also aim to help students develop and hone a variety of professional skills. These skills should both aid students within the classroom and also be applicable in the world beyond higher education. Such skills can include but are not limited to information management, project management, time management, individual and group oral presentation skills, collaboration skills, and the potential to practice various media production and editing skills.  

Assessment Wrap Up

The benefits of being very deliberate in the form and function of an assessment are twofold. First, utilizing different Canvas settings, quiz and test formats, or alternative assessment strategies decreases the dependence of instructors on proctoring. In recent years, proctoring software has become a more controversial topic within higher ed, and the ability to utilize in-person proctoring is equally complicated by various factors, the least of which was the recent COVID pandemic. The second benefit is that reassessing and being critical about when, how, and in what form to present formative and summative assessments can help encourage academic honesty amongst students by not only gauging the level of mastery students have reached throughout a course, but also helping students to develop a skill tool set they can use going forward in higher ed and in future careers. 

If you have any questions or ideas about quizzes, tests, or alternative assessments, please reach out to CATL and schedule a consultation.