A clock with books.

Pedagogies of Care: Rethinking Student and Professor Workload

Article by Jessica Van Slooten.

The phrase “pedagogy of care” started percolating in my brain late last summer as I crafted a full load of asynchronous online courses and wondered how to best care for the students in my classes—and myself. What would a pedagogy of care look like, and how best to put this care into action?

I found that other scholars of teaching and learning were using this language to frame a number of student-centered teaching practices. One fantastic resource is the Pedagogies of Care website https://sabresmonkey.wixsite.com/pedagogiesofcare created by the authors in the “Teaching and Learning in Higher Education” book series published by West Virginia University Press—folks like Kevin Gannon and UW System’s own Cyndi Kernahan, among others.

When I thought about where to start putting care into action, I decided that the first step was examining the workload in my courses for both students and myself. I wanted to acknowledge the real ways the pandemic shaped our individual and collective capacity for teaching and learning: increased competing demands outside of school/work, cognitive impact of ongoing stress and uncertainty, increased emotional labor that teaching during these times takes, among many other real impacts.

I mapped the most important values for me as a teacher. I decided to prioritize frequent communication with students to create presence and community in our asynchronous online courses. And, I wanted to prioritize timely feedback on student assignments. Given my course load and enrollment, this would only work if I had the space and time to do so.

To help figure out the issue of time, I consulted the course workload estimator 2.0, a valuable tool created by scholars at Wake Forest University. The creators of the calculator have figured out some estimations of how long it takes students to complete a variety of tasks. You enter information from your own course in the free, online tool, and it will estimate the time it takes students to complete these tasks. While the tool won’t work perfectly for all kinds of assignments, it does have some nuances that are especially useful for folks teaching reading and writing intensive classes; it recognizes different kinds of reading and writing and acknowledges that each kind takes a different amount of time.

When I first used the calculator, my courses were in the 12-14 hour/week range, and I wasn’t sure what to think. Was this acceptable? Too low? Too high? Rice University’s Center for Teaching Excellence includes an article “How Much Should We Assign? Estimating Out of Class Workload,” which provides advice for how to use a course workload calculator and make changes to your course. The authors claim that “there seems to be general agreement that the Carnegie Unit recommendation of two hours out of class for every credit hour […] is a perfectly reasonable expectation.” For a three-credit course, this would mean 6 hours of out-of-class work each week; adding in the time we would be in class if we were face-to-face brought the total to somewhere between 8 and 9 hours of work each week. Clearly, I needed to make some cuts to more courses to reach this level.

As I worked through how I would approach my class differently, I thought back to my first Scholarship of Teaching and Learning (SoTL) research project in 2011. In that project, I hypothesized that weekly blog posts would help students in my Women’s and Gender Studies classes learn important disciplinary concepts like the social construction of gender and intersectionality. After analyzing the data, I discovered that it wasn’t the quantity or repetition of assignments that determined their learning, but rather the concepts themselves—some concepts were easier to learn than others. I swiftly cut the number of blog posts, retooled other assignments to highlight these tricky concepts, and everyone benefited with fewer blog posts to write, read, and grade.

With these two data points—the course workload estimator and my prior research—along with copious reading about the perils of having too many discussion posts in online classes, I set on another path, guided by my ethos of care.

To further determine what concepts and skills to prioritize, I turned to my prior SoTL research in threshold concepts. This framework was developed by Ray Land and Jan Meyer in the early-mid 2000s. Their research suggests that each discipline contains concepts that have a number of features: transformative, troublesome, integrative, irreversible, and liminal, among others. (This extensive introduction and bibliography includes a useful description of these features). Learning these concepts transforms student learning and understanding. I find this framework helpful in determining essential concepts that build the foundation of my classes. Threshold concepts can be incredibly useful when streamlining class content and assignments to align with a pedagogy of care.

Luckily, one of the textbooks I use is structured around the threshold concepts model, and I was able to use it as a map through that class. For my other classes, I prioritized a handful of concepts and skills and paired readings and assignments with those skills, including regular lower-stakes assignments, and longer projects with various checkpoints throughout the semester.

Admittedly, there are some challenges with this approach depending on your academic discipline. In the literature courses I teach, it can be difficult to choose readings that won’t surpass the ideal 8-9 hours of total student work/week range. I’m still learning how to make thoughtful adaptations to workload around reading—for example, we recently decided as a class to cut one novella from our reading list in the major authors class I’m currently teaching. There are only so many Jane Austen novels one can thoughtfully read and analyze in a 14-week semester.

Finally, the course workload estimator helped me in another way; cutting the number of assignments allowed me to provide more detailed and quicker feedback to students, one of the values I identified at the beginning of this process. Rather than simply filling out the online rubric and provided synthesis comments for the whole class, I now added several sentences of personalized feedback for each student. I used these comments to connect to their ideas, offer additional questions and possibilities, and steer them in the right direction, as needed. Students regularly shared that this personalized feedback was important to them, made them feel like I care about them and their learning, and helped them improve. My pedagogy of care has, for the most part, succeeded in allowing students and myself to continue to learn during challenging times. This framework will continue to be useful in the transformed post-pandemic world, as I anticipate teaching in a variety of modalities in upcoming semesters.


This blog post is based, in part, on materials presented during the UW-Green Bay 2021 Instructional Development Institute.


About Jessica Van Slooten

Jessica Van SlootenJessica is an Associate Professor of English, Writing Foundations, Women’s and Gender Studies, and Humanities as well as Co-Chair of the Women’s and Gender Studies Program. She has been actively involved in the Scholarship of Teaching and Learning (SotL) to inform her own classroom practices. Her SotL interests include scaffolding student learning, designing meaningful assignmentsand assessing student learning in Women’s and Gender Study courses and programs at two- and four-year institutions.

A smartphone showing a few social media icons

Supporting Students and Building Relationships through Alternative Communication Methods

Article by James Kabrhel

Facebook. Snapchat. TikTok. WhatsApp.

Any adult would be hard pressed to keep up with the number of social media apps that are released every year. They are like fad diets in a way, with each having a vogue and then fading into nominal usage as the younger generations constantly look for the next fun way to communicate with their friends. This kind of commentary makes me sound like a much older person, but it is very important to recognize that the typical methods current instructors used to communicate may not be the preferred methods for students.

I have been using social media since soon after the advent of smart phones. I do not remember who originally invited me to Facebook, but that website has had a profound effect on my life. I have shared many personal items over the years, including important events in my family, numerous pictures and videos of my son, and various comments on the world at large. After a few years using Facebook, I thought I would leverage it into a way to keep in contact with former students at the Sheboygan and Manitowoc campuses. Many of us have former students who have come back to tell us how they are doing, or to ask for a reference or letter of recommendation, or even general advice. I figured a Facebook group would be a conduit for students to engage with me that way. I did not count on Facebook falling out of favor with the younger generations. After a year or two, I stopped keeping up with it. Over time, even I did not use Facebook as much. There is a fatigue that sets in when you feel obligated to go to a place regularly, whether it is a real place or a virtual place. I am sure that students also feel the same kind of fatigue (especially when it comes to our classes, sad to say).

I teach Organic Chemistry to all three additional locations, so communication can be a bit challenging. I am based in Sheboygan so the other campuses do not get as much physical time with me. Several years ago, I had a group of Organic Chemistry students who asked me to join a Snapchat group they had created. I had never used the app before, as I had no need to, and other than Instagram, did not use social media much anymore. I did this because it allowed the students to ask me questions about course material directly, sometimes taking screenshots of their work, while allowing the whole group to see the answer. I had responded to student questions via email before, even getting screenshots that way, but email is generally slower for providing feedback, and as we have heard, students do not use email in the same ways that we do. They abandon modes of communication quickly, except perhaps texting.

The Coronavirus pandemic exacerbated the need to adapt communication methods, as it became very easy for students to fall off the radar. The normal lines of communication (direct phone calls, text messages, emails) will likely have limited impact in future years because many students will not bother to communication back via those methods. It will be using messengers connected to social media apps, like Snapchat, TikTok, Instagram and many different apps that do not exist yet, that will allow for better communication.

There are some secondary benefits to establishing communication via social media, though those benefits also have risk associated with them. Students who communicate via these social media apps do so with their friends, which means they often share their personal lives too. That bleeds over into communications with me. This is often not an issue, and sometimes can be very helpful. More than once I have been able to provide guidance in a more personal and important matter for a student, when other members of their circle are not supportive enough. I have even been able to steer students towards support from the Dean of Students office and mental health counselors. This certainly shows a level of trust they have in me that goes beyond just a professor. From interactions I have had with some former students, I am part school advisor, career counselor, mental health counselor and even parent.

This is where the risk comes in. While I can say that most of the interactions I have had of this type are former students, sometime current students will ask for advice or support of a more personal nature, and that it really becomes a blurring of professional support and personal support. Using these apps also means that I can get messages at all times of the day or night. I tell my students that a quick response can be expected during normal hours, but I’m not checking in during the middle of the night. Some students can get used to instantaneously responses and could get annoyed or worried when I do not respond right away. I do my best to let them know that I have a life and family outside of campus and they cannot expect instantaneous responses all the time.

I have also shared a little more of my personal life with my students via these media, though I have never hesitated to talk about my family (in a general way) in class. The students become a bit more familiar with me in that way, seeing me more as a person and less as a guy who talks about chemistry a few times a week.

Sadly, there is no one medium or one app that would allow us to communicate directly with our students instantaneously. I really wish that there was. We used to depend on email but that has completely fallen out of style with students, based on my experience. In the absence of that one direct communication pipeline, we have to get creative to make sure that we can engage and support our students in the ways that they need. That means getting a little more “social” and perhaps a little more personal.


What successes have you had communicating with your students? What challenges have you faced? Have you seen the shift away from email—and how have you adjusted? Let us know in the comments below!


About James Kabrhel

James KabrhelJames is an Associate Professor of Chemistry with research interests that are largely Scholarship of Teaching and Learning (SotL) based, including the incorporation of pseudoscience-based projects in support of information literacy, and the support of student mental health in the classroom. James also actively develops Open Educational Resources (OERs) for use in the chemistry classroom.

Follow-up Resources for Academic Integrity Panel & Workshop

Many thanks to our panelists Bill Dirienzo, Nichole LaGrow, and Mark Olkowski for leading a conversation around academic integrity for our campus. Below are some clips from the panel that helped steer our discussion—feel free to comment below or email us at CATL@uwgb.edu.

Videos segments from the panel

Resources to Follow Up on Panel Conversation:

Since we had quite a few questions about online proctoring services, we wanted to follow up with some links to articles about proctoring tools and the artificial intelligence programs many of these companies use to verify student’s identity and flag certain behaviors. 

Here is some research around using proctoring tools a method for mitigating academic dishonesty and cheating in online and in-person assessments—though these sources also provide plenty of alternatives to using proctoring services as well. 

Here is the PowerPoint presentation (in PDF format) including some links out to resources.

Academic-Integrity-Panel

Here is a crowd-sourced collection of some strategies our attendees explored that seek to decrease one of the dimensions in the "academic misconduct" triangle.

If you’re interested in learning more about the resources that helped inform this panel and workshop, please check those out here.

"Test pattern" bars and text covering an LCD screen.

Using Video Responsibly

Article by Scott Berg

“A picture is worth a thousand words.” If that saying is true and one second of video is 30 pictures, then it could be said that a minute of video is worth 1.8 million words! While it is not likely that students glean that much meaning as a video flashes onto their screen, there’s no denying the great power of the moving picture for conveying information and demonstrating technique. But, to repurpose another saying, “with great power comes great responsibility.” Harnessing the power of video in your courses comes with a cost. These days, it’s possible to quickly and cheaply produce video content on nearly any device, but video carries it’s high cost in the data, bandwidth, and hardware requirements necessary for students to access or produce their own. Because video is resource-hungry, it’s important to provide alternative paths for your students in addition to video options. This article aims to describe why it is important to keep this “cost” of video in mind and suggest some strategies you can implement to ensure that your course content is accessible to all students. 

The slings and arrows of outrageous file sizes 

Video files are huge! To help demonstrate how large videos files are in comparison to other types of web content, I ran an experiment. I returned to “a picture is worth a thousand words,” but considered it through the lens of file size instead of knowledge conveyance. I started with 1,000 words and generated a text document containing 1,000 words of Lorem Ipsum. Next, I took the old saying too literally and took a screenshot of those same 1,000 words on my screen and saved it as an image file. Next, I decided to make a video of myself reading 1,000 words using the Kaltura webcam recorder. In a move that will call into question both my scientific and humanities bona fides, I realized that I cannot read Latin, so, for my video dictation, I swapped the 1,000 words of Lorem Ipsum with four consecutive readings of the first 250 words of Hamlet’s soliloquy. The last step of my experiment was to use a free program called VLC to extract the audio from my video recording to create an MP3 audio file. After each step of the experiment I recorded the size of the resulting file. 

Here are my results: 

File Type  Size (Kilobytes)  times larger than text  N downloadable w/ 1GB data 
Text (TXT)  6.58  N/A  159,358 
Image (PNG)  209.07  32  5,015 
Audio (MP3)  4,693.88  713  223 
Video (MP4)  17,327.98  2,633  60 

As you can see, each file type is roughly an order of magnitude larger than the one that precedes it. The 5-minute video recording of me reading 1,000 words of Hamlet is a whopping 2,633 times larger than the 1,000-word text file, 83 times larger than the image file, and nearly 4 times larger than the audio file. Another way to frame this data is to think about how many of each file type could be downloaded with one gigabyte (GB) of cellular data, which is the limited amount of data I thriftily pay for each month with my cellphone plan. My monthly data would be exhausted after watching the video 60 times. I could listen to the audio recording over 200 times, view the picture over 5,000 times, and load the text file nearly 160,000 times in a month without exceeding my data plan! Hopefully, this comparison illustrates just how much larger video files are than pages made up of text and images. My experiment even used perhaps what is a best-case scenario for video files, as Kaltura was able to compress my video’s size to be about 5 times smaller than the raw video file during playback! The results obtained from using a higher-quality or less-efficiently compressed video in this experiment would have been even more evocative. 

Having your cake 🍰 and eating it too 🍴

So, is all this intended to scare you away from using video in your courses? No! Video is a great instructional tool! A September 2020 survey of students who completed the UWGB Impact MBA online bootcamp revealed that 69% of 13 respondents preferred course presentation types that included video. Instead of arguing against using video, I have chosen to demonstrate video’s demanding file sizes to argue that you should use it responsibly by taking steps to ensure that lessons and assessments are accessible for all students, and not just those with easy access to unmetered broadband internet. In a survey of UWGB students conducted in May 2020, when asked to describe the technology the they had to complete their coursework since UWGB shifted to remote instruction, 20% of respondents reported that they had regular access to a computer but not high-speed internet. That’s a significant segment of our student population who would struggle to keep up in a course that used video as the sole medium of instruction. Providing additional lower-bandwidth (i.e. text-based) means to access course lessons can help the students who have wound up on the wrong side of the digital divide achieve positive outcomes. 

A pie chart showing the results of the UWGB Impact MBA online bootcamp survey.
Results of the “Presentation Types” question on the UWGB Impact MBA online bootcamp survey.

Beyond accommodating students with limited internet access, providing additional ways for students to access lessons beyond watching videos will help them learn on-the-go whenever they have a quick opportunity to study on their smartphone. Text-based lesson alternatives can help a student study while away from a solid Wi-Fi connection at home, traveling, or in a break room at work. Another reason to provided additional alternatives to video learning materials is that not all students share the same learning preferences. This practice of providing multiple paths for a learner to access and consume a lesson is one of the central recommendations of the universal design for learning (UDL) framework. UDL revolves around the idea that courses should be designed so that all learners can access and participate in learning opportunities. While universal design is often thought of solely as an accommodation for learners with disabilities, according to Thomas J. Tobin, a leading proponent of UDL, “Universal design goes beyond just assisting those with disabilities and offers benefits for everyone involved in the online learning environment.”

Tobin illustrates the benefits of using UDL in your course design by imagining a lesson where “students can start by watching a short video clip of their professor, print out the text-only version while they are working on an assignment, and then watch the video again with captions turned on while they are studying after the kids have gone to bed” (Source: “Universal Design in Courses: Beyond Disabilities” from the book Planning and Designing Your College Course).

Using video responsibly by incorporating these principles of UDL will not only lessen the effects of the digital divide in your course, it can keep your students engaged in course materials and help them make use of every opportunity they have to study and keep up in your course. 

+1 for captioning 

Retrofitting UDL principles into an existing course can seem like a daunting challenge, but there are some relatively easy and enriching techniques you can use to add additional paths to your video lessons. In his article, “Reaching all learners through their phones and universal design for learning,” Tobin writes that, instead of being overwhelmed by the consideration of every possible alternative format that could be added to each element and interaction in a course, instructors can adopt a “plus one” mindset to identify a single alternate format for multimedia that can be consistently provided throughout a course. The “plus one” mentality can help divide the work of adding UDL design principles to your courses into manageable chunks. 

One potential “plus one” to focus on in your courses using video would be to add closed captions to your videos. Within the Canvas course at UWGB, machine-generated captions can be quickly added to videos created with or uploaded to the Kaltura My Media service at no additional cost to you or the University. The procedure to add these captions to a video can be completed in under a minute and requires only a handful of clicks within Canvas. While the machine generated captions won’t be 100% accurate, even imperfect captions can help your students with their note-taking and comprehension. Whenever you have the time to work on it, the captioning files can be edited via the intuitive captioning editor that is built-in to the Kaltura service to make them 100% accurate and suitable to fill a potential future need for disability accommodations. 

Captioning your Kaltura My Media videos has become even more powerful with a recent addition to the My Media service in Canvas. UW-System has released a new “Transcript” video player that can be used to easily insert a searchable, printable, and downloadable text transcript underneath your videos when they are embedded in Canvas. The transcript video player automatically generates its transcript from your video’s captioning file, so, if your My Media video is captioned, embedding it with the transcript player is easily done through the advanced video embed options. The transcript player makes it simple for your students to download a text version of your video lesson and take it with them on-the-go to study offline. 

Beyond captioning 

Providing captions and transcriptions are far from the only ways to “plus one” your video content and provide additional paths for your students to access and be engaged by course content; podcast-like audio-only versions of course lectures cut down on screen time. You can provide them for students to learn during a commute. A collection of available articles on a lecture topic could provide yet another means for students to engage with a topic. There is also more to using video responsibly than providing alternatives to video content.

Based off of our knowledge of supportingstudies, CATL has long recommended creating videos that are not… long. Another video “responsibility” is to produce multiple short (under 10-minute) videos instead of one long lecture-length video. That strategy helps with the internet bandwidth concern by keeping individual video file sizes down, but it also helps combat the attention and retention problems seen with long videos. Using multiple short videos also provides the opportunity to sprinkle interactions between videos. Imagine creating a Canvas module for a lesson that contains five short videos (with transcriptions) and placing formative quizzes and/or discussion opportunities between them. You can even add interactions right to the video playback experience by using the Kaltura Quiz tool (or, for Fall 2020, by taking part in our pilot of PlayPosit, a new interactive video platform—just ask CATL to join!). Whether added to the videos themselves or included in the structure of a module, those interactive breaks can help your students stay interested in a lesson and help prevent an “ugh, another video!?” feeling. 

We’d like to hear from you

So, do you think you are using video responsibly in your courses? If so, what strategies are you using? If you suspect your video use is an area for growth, what ideas do you have make your use of video more responsible? Do you use tools other than Kaltura for video? What features can you use to help make your courses accessible for all students? What resources would you like CATL to provide? What other ideas do you have for implementing UDL principles in the design of your course content and assessments? Please sound off in the comments or share your questions and ideas via email at CATL@uwgb.edu.

Until then, as you harness the great power of video in your courses, please remember to wield it with great responsibility! 

Essential Statement for Your Course

Much of instructional design and online learning focuses on objectives which gauge student progress by measuring what students do. This is important because teachers ought to know the degree to which student mastery results from the instruction of the course. Yet, those objectives cannot get at the immeasurable benefits of learning that we hope students take from the course and transfer to their lives outside the classroom. Essential statements are where instructors articulate those big ideas which make the course meaningful for students and allow the course to live on in the minds of students long after they have forgotten many of the specific details they learned.

Essential statements work hand-in-hand with course objectives. The essential questions allow instructors to remain focused on the big important ideas of their disciplines even as the course objectives try to give a measurable shape to those big ideas. Essential statements help instructors answer the question: Why am I having students complete these objectives? While the objectives help instructors assess: How will I know that students grasped the essence of this course?

One way to think about the essential questions of a course is to ask: What do I want students to remember about the course five years from now? Students will probably not remember specific objectives, but hopefully they will remember some enduring question, such as:

  • Whose perspective matters here?
  • What is the relationship between truth and fiction?
  • How does what we measure influence how we measure?

Resources