Enhancing the Professionalism & Public Service of Municipal Clerks & Treasurers

Clerks and treasurers in every town, city, and village are essential for the smooth functioning of municipal government, ensuring transparency, accountability and efficient service to their communities. To provide the extensive training clerks and treasurers need to undertake their many responsibilities, UW-Green Bay created the Wisconsin Municipal Clerks and Treasurers Institute (CTI) in 1975. CTI offers a progressive curriculum over three years, with each year involving 32-34 hours of training, covering topics such as leadership, communication, financial management and more.

“The Institute offers specialized education that’s specific to our position and communities,” says Diane Hermann-Brown, City of Sun Prairie. “It’s an investment in that position. The more knowledge you can give that position the better your municipal clerk’s office will function.”

Prior to the establishment of CTI, training for municipal clerks and treasurers in Wisconsin lacked structure and comprehensiveness. It was primarily fragmented, concentrating on election-related topics, with limited chances for broader professional development.

CTI is a nationally recognized virtual program held annually during the summer. CTI leverages resources from UW-Green Bay’s public administration bachelor’s and master’s degrees, and collaborates with stakeholders and industry experts to provide comprehensive training over five full days. This year, CTI will run Monday through Friday, July 14-18, offering multiple-year learning tracks. New clerks and treasurers begin with Year 1.

CTI is one of the largest Institutes of its kind and is dedicated to improving the professionalism of municipal staff. It is accredited by the International Institute of Municipal Clerks, Wisconsin Municipal Clerks Association and Municipal Treasurers of Wisconsin.

During the three years of progressive training, clerks and treasurers will earn all the education hours required for certification specific to their position.

In 2025, CTI will expand to Illinois through a partnership with the Municipal Clerks of Illinois. This collaboration will offer an equally progressive and relevant curriculum, equipping Illinois clerks with the essential skills and certification needed to effectively support their municipalities.

Learn more about UW-Green Bay’s Municipal Clerks and Treasurers Institute by visiting the website or by contacting Laura Nolan, Associate Director, Business & Government Outreach and Director, CTI at nolanl@uwgb.edu or (920) 465-2772.

Wisconsin Clerks and Treasurers Institute is created and hosted by Business and Government Outreach within the Division of Continuing Education and Workforce Training at University of Wisconsin-Green Bay.

Maximizing Business Success Through Customized Training: A Leader’s Guide

Customized training can be invaluable for your business and employees, offering tailored solutions that directly address your unique challenges. It’s normal to be concerned about a potential collaborator’s expertise or whether the training will align with your business goals. However, customized training is a game-changer. Here are the Top 5 reasons to use a forward-thinking, customized training approach.

#1: Content is Specifically Tailored to Your Business

Customized training meets the unique objectives of your business, ensuring that the content is highly relevant to your employees. This tailored approach addresses the specific challenges your team faces regularly, making the training practical and immediately applicable. By focusing on your business’s distinct needs, customized training enhances employee engagement and effectiveness.

Video: Bellin Health collaborates with UW-Green Bay

#2: Enhances the Skill Development of Your Employees

Expert training targets specific skill gaps within your business, ensuring that your team develops the competencies needed to excel. By addressing these gaps, customized training leads to improved performance and productivity. This focused approach empowers your employees to rise to new challenges and contribute more effectively to your business’s success.

#3: Increases Employee Engagement

Customized training aligns with your business goals by addressing real-work scenarios and problems, making the learning experience highly relevant. This practical approach not only engages employees but also contributes to higher retention rates. In fact, job-related training and development influence 70% of employees in determining whether or not they stay with their company. (Source: AccessPerks) When employees see the direct impact of their training on their daily tasks, they feel more invested in their roles and the success of the business.

#4: Customized Training is Flexible and Adaptable

Customized training is flexible and adaptable, allowing for real-time updates and modifications to keep pace with industry changes. Utilizing the faculty and staff expertise available through UW-Green Bay’s Continuing Education and Workforce Training program and the breadth of the university’s knowledge, ensures that your employees are equipped with the latest information and skills needed to thrive in a dynamic business environment. By staying current, your team can confidently tackle new challenges and drive your business forward.

#5: Strategic Competitive Advantage

Customized training provides your employees with unique skills and knowledge that set them apart from competitors. This specialized expertise not only enhances retention but also gives your business a significant edge in a competitive market. By investing in tailored training, you empower your team to excel and drive your business towards sustained success.
Customized training offers a higher return on investment due to increased engagement, productivity and employee satisfaction. By tailoring the content to your business’s unique needs, addressing specific skill gaps and providing flexible, up-to-date training, you empower your team to excel. This approach not only enhances your competitive advantage but also ensures that your employees are equipped to meet the challenges of a dynamic business environment. Investing in customized training from UW-Green Bay’s Division of Continuing Education and Workforce Training is a forward-thinking strategy that drives long-term success.

Partnering for Custom Training Solutions

At UW-Green Bay, the Division of Continuing Education and Workforce Training can enhance your business results and culture through an ongoing partnership, offering a community of expert instructors dedicated to supporting your team. Our customized training solutions adapt and grow with your company’s evolving needs. Learn more about customized training options.

* This post was created with the assistance of Microsoft Copilot.