Would you like to seek basic medical care from the comfort of your own home? The telemedicine services in the State Group Health Insurance Program may allow this option.
What is telemedicine?
Telemedicine, also known as telehealth, is the remote, virtual diagnosis and treatment of patients. This means you may be able to access non-urgent medical care through video chat or a virtual house call. Through telemedicine, a doctor may recommend treatment, prescribe medication, or tell you to see a doctor in-person (based on your symptoms).
By using telemedicine, you may receive care quicker and it may be less expensive than an office or urgent care visit.
Preparing to Use Telemedicine:
1. Watch the Get Medical Care When You Need It Fast video to help you determine if telemedicine will meet your needs.
2. Review ETF’s Telemedicine Options web page to learn about the different types of telemedicine.
3. Prepare for setting up telemedicine services from your health insurance carrier (such as, downloading a mobile app).
- Login to your health insurance carrier’s online portal or
- Contact your health insurance plan carrier by calling the phone number on your health insurance plan ID card.
4. If applicable, download the mobile app.
5. Complete the Get Ready For Care worksheet to help you plan for when telemedicine will not meet your needs (for example: primary care physicians office, urgent care facility).
Source: UW System Human Resources