This position reports to the Green Bay One Stop Shop (GBOSS) Manager and works in the UW Green Bay Sheboygan Campus Student Center to provide accurate and timely information and advice regarding Admissions, Student Records, and Financial Aid to prospective and current students, alumni, university staff, and general public via telephone, e-mail and face-to-face interactions. Develop and maintain thorough knowledge and operational proficiency in SIS student records, advising, admissions and financial aid modules. Assist students with problem diagnosis and resolution by acquiring information, suggesting alternatives and explaining recourse for appealing decisions. Interpret rules, regulations and procedures. Answer general questions about academic programs, services, resources and business practices.
For further information and position responsibilities, please see the full position announcement.
To ensure consideration, please apply by Monday, September 21, 2020.