Better define conflict-resolution practices on campus

by University Communication | September 2, 2010

The Secretary of the Faculty and Academic Staff is taking the lead in crafting an official statement of intent and seeking employee and governance-group consensus for subtle changes that would clarify the existing structure and likely encourage more informal management of conflict issues. UW-Green Bay will renew attention to policies, procedures and best practices, and re-examine any formal structures that tend to be overly time-consuming or adversarial. Information about the commonalities of conflict and conflict resolution will be made available to all employees, and training in mediation skills could be offered for designated individuals.

Employee suggestions were the basis for two dozen "Quick Fix" initiatives implemented during Chancellor Harden's first year. Each of the 100 or so suggestions was discussed at the cabinet level and assigned to a division leader and planning team for followup. Some suggestions turned out to be measures already in place, some involved only minor tweaks to existing practice, and others were determined not to be "quick fixes" at all because of cost, complexity or time horizon. Several projects not yet initiated (and therefore not listed here) remain under consideration.